Bookshelf v7.5: About Fraud Profiles

A fraud profile contains information about the fraud status of a customer account. End users can set up thresholds that, when exceeded, trigger the creation of a fraud alert.

Table 12. Fraud Profile Fields
Field	Comments
Credit Threshold	Amount of credit the account is allowed.
Daily Threshold	Threshold limit of the calls the customer can make.
Domestic Threshold	Threshold limit for domestic calls the customer can make.
International Threshold	Threshold limit for international calls the customer can make.
Max Duration of Calls	Maximum time that is allowed for a call.
Max Number of Calls	Maximum number of calls that can be made in a given period.
Max Value of Calls	Cost of the calls, in the appropriate currency.
Overflow Value	Select the overflow allowed for the threshold limits in the Calculator. Expressed as a percentage.
Sensitive Number Threshold	Threshold limit for calls to sensitive numbers that the customer can make. Sensitive numbers may include high-priced calls such as those to 900 numbers.