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Siebel Communications Server Administration Guide > Using Siebel CTI Connect > Configuring and Running Siebel CTI Connect Server Components >
Configuring Dialogic CT Connect
For detailed instructions for configuring Dialogic CTI Connect, refer to CT Connect Installation and Configuration Guide.
To configure Dialogic CT Connect
- Choose Start > Programs > Dialogic CTC Server > Configuration Program.
The Dialogic CT Connect Configuration program appears.
- Enter a logical identifier for a new link, then click Add.
- Select your switch type, and select TCP/IP as the transport, then click Next.
- Enter your switch IP address and associated link number.
- Accept or change the setting of 1000 for Maximum Monitors.
- Leave Auto Start Link selected.
- Click Advanced.
- Check the Enable Link State Checking check box, then click Save.
- To save the new link, click Save again.
- Click Exit.
- On Microsoft Windows NT: choose Start > Settings > Control Panel > Services, and restart the Dialogic CT Connect Manager service.
- On Microsoft Windows 2000: choose Start > Settings > Control Panel > Administrative Tools > Component Services, and restart the service (from the Services (Local) section).
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Siebel Communications Server Administration Guide Published: 23 June 2003 |