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Siebel Communications Server Administration Guide > Communications Operations for End Users > Using Communications Menu Commands >

Menu Commands for Displaying Error Messages

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Agents can choose the following menu commands in order to redisplay messages, such as error messages, that had previously appeared in the area above the communications toolbar and to the right of the application-level menus. These commands may be helpful for troubleshooting purposes. These commands are available through the communications configurations provided by Siebel Systems.

To display the previous message

Choose View > Communications > Toolbar > Previous Message

The previous message appears, from the stack of messages that had appeared since the time the agent logged on.

To display the next message

Choose View > Communications > Toolbar > Next Message

The next message appears , assuming the agent previously invoked the Previous Message command.

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