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Siebel Communications Server Administration Guide > Configuring User Interface Elements > Configuring Commands in the File Menu >
Configuring the New Communication Command
This section describes how the New Communication command in the File application-level menu is configured.
The File menu contains the New Communication command, which initiates a new outbound communication request. The name and position of this command as an item in the File menu are determined in Siebel Tools by the "File - New Communication" menu item definition.
The New Communication menu item invokes a command defined in Siebel Tools, which in turn invokes a business method. The command is available only when the current business object corresponds to a recipient group defined for outbound communication requests.
For more information, see Using the New Communication Command to Create a Request.
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Siebel Communications Server Administration Guide Published: 23 June 2003 |