Siebel Communications Server Administration Guide > Using Email, Fax, and Other Systems > Interfacing with Email and Fax Servers >

Integrating with Email Systems

Sending outbound email messages and receiving inbound email messages using Siebel Communications Server requires that you integrate your email system. You must configure profiles for the Internet SMTP/POP3 Server driver, using the parameters described in Table 76.

However, client-side email integration with Lotus Notes or Microsoft Outlook, options for the Send Email command, does not use Siebel Communications Server. For details, see Configuring Client-Side Integration for Send Email.

NOTE:  After an email message is sent to the email server, the Communications Outbound Manager server component may log that the email has been successfully sent. However, the log file cannot indicate whether the email was sent to a valid email address. If the email server subsequently fails to deliver the message, a non-delivery report will be sent from the email server to your sending mailbox.

For information about supported third-party products, refer to Siebel System Requirements and Supported Platforms for your Siebel applications. For information about configuring inbound communications, refer to Siebel eMail Response Administration Guide.


 Siebel Communications Server Administration Guide 
 Published: 23 June 2003