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Siebel Views for Working with Templates

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You create templates in either of the following views:

My Templates view (in the Communications screen, for end users)
All Templates view (in the Communications Administration screen, for administrators or other authorized advanced users)

In these views, respectively, end users see only the templates they have created, and administrators see all templates.

NOTE:  Procedures in this section assume a non-administrator user, using the My Templates view in the Communications screen.

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