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Business Processes and Rules: Siebel eBusiness Application Integration Volume IV > Creating and Using Dispatch Rules > EAI Dispatch Service Scenarios >
Outbound Scenario
For this scenario, you want to dispatch a service request as soon as it is created. The scenario assumes that:
- You are only interested in service requests logged against eAI.
- You know how to design a workflow that gets triggered as a new service request is created.
NOTE: There are number of different ways to trigger a workflow process. For details, see Siebel Business Process Designer Administration Guide.
- You want the other non-eAI service requests to be sent to an MQSeries.
Figure 5 illustrates this scenario.
To create this scenario
- Create a rule set with a search expression to check if the Service Request Area is set to eAI or not.
- Create a workflow that is triggered when the criteria defined in Step 1 is matched.
Your workflow should contain the following steps:
- Start
- EAI Dispatch Service
- End
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Business Processes and Rules: Siebel eBusiness Application Integration Volume IV Published: 18 April 2003 |