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Siebel eEnergy Guide > Billing >
Requesting a Duplicate Invoice
Occasionally, a customer might request a copy of an invoice.
To request a duplicate invoice
- Navigate to the Invoices screen.
- From the Show drop-down list, select All External Invoices.
- In the Invoices list, select an invoice.
- Click the Duplicate Request view tab.
- In the Duplicate Request list, add a record and complete the necessary fields.
Some fields are described in the following table.
- To send the invoice to a different mailing address:
- In the Duplicate Request list, select Duplicate Bill Request Details from the Show drop-down list.
- In the Address field, associate another address.
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Siebel eEnergy Guide Published: 23 June 2003 |