Bookshelf v7.5: Products View

The Products view records basic information about each product; for example, product name, part number, and revision. Table 80 describes items in Product records.

Table 80. Selected Items in the Products View
Item	Description
Allocate Below Safety	A check box that indicates the Fulfillment and Part Locator Engines can allocate this product when its level in inventory is below the safety level (set in the Product Inventory View).
Auto Allocate	A check box that indicates the Fulfillment and Part Locator Engines can allocate this product. If this box is unchecked, the engines do not allocate this product.
Auto Substitute	A check box that indicates the Fulfillment and Part Locator Engines can allocate a substitute for this product.
Equivalent Product	The Fulfillment Engine uses this information if the specified product is unavailable. This is the same as the specified substitutes. See Substitute Products Subview.
Field Replaceable	A check box that indicates this item may be replaced at the customer site. This is informational and has no effect on other fields or functions.
Orderable	A check box that indicates the product may be obtained by ordering from any specified source. If the product is not orderable, it does not appear in the Pick Product dialog box, which presents choices for the Product field in the Orders screen, Service Order view, Line Items subview.
Return if Defective	A check box that indicates this item, if defective, should be returned to the service center. This is informational only.
Serialized	A check box that indicates this product and all of its assets are serialized. Serialized products are treated in a different way. Whenever a serialized product is shipped or received, Field Service expects the right number of assets with serial numbers.
Service Product	A check box that indicates this product is used for service and may have special pricing. See Pricing Administration Guide for information on pricing administration and Product Administration Guide for information on product administration. When selected, prevents the Part Locator Engine from allocating parts for the product. To allow the Part Locator Engine to allocate parts for the product, clear this check box.
Tool	A check box that indicates this item is a tool used in service procedures. This is informational only.