Siebel eHospitality Guide > Setting Up Siebel eHospitality > Defining Charge Codes, Taxes, and Service Charges >

Defining Service Charges

A service charge is a fee applied to a product or service. An administrative fee is a type of service charge specific to a property. For example, an energy fee is an administrative fee that is added to a room charge.

Service charges can be taxable, depending on the tax regulations for that property. Taxes are usually associated with service charges at the time the service charge is defined, although the tax can be added a later date.

In this section, you specify which service charges are taxable. Use the Tax Administration screen to define and associate taxes with service charges.

To define a service charge

  1. From the application-level menu, choose View > Site Map > Tax Administration > Service Charges.
  2. In the More Info form, click New.
  3. In the new service charge record, provide information for the fields.

    4. The following table describes some of the fields.

    Field
    Comments
    Amount
    Service charge based on a flat fee. The flat fee is a preset amount.
    End Date
    Date the service charge becomes inactive.
    Percent
    Service charge based on a percentage. The amount of service charges will be based on this percentage times the price for the line item.
    Start Date
    Date the service charge becomes active.
    Taxable
    Indicates whether or not the service charge is taxable.

    NOTE:  You can enter data in either the Amount or Percent field, but not both.

  4. If the service charge is taxable, click Taxable, and then click the Taxes view tab to specify the taxes that apply to this service charge.
    1. In the Taxes list, click New.
    2. From the Add Taxes dialog box, select the tax and click OK.

      3. NOTE:  Taxes do not apply unless the Taxable flag is selected.


 Siebel eHospitality Guide 
 Published: 18 April 2003