Bookshelf v7.5.3: About the Siebel eMarketing Web Site

Siebel Marketing Guide > Setting Up and Using eMarketing >

About the Siebel eMarketing Web Site

The Siebel eMarketing Web site consists of the Offers page, the Information page, and their related views. Using the navigation bar, you can manage your personal profile by changing preferences in the My Settings view.

Web visitors access the My Settings view by clicking the My Account link in the navigation bar of any eMarketing page. The My Settings view has the following links that allow users and visitors to manage their personal profiles.

Address Book. A list of available addresses for the visitor. A visitor can add, delete, and modify their address and the changes automatically update their information in the Siebel database.

Credit Cards. A list of available credit cards for the visitor. This view is not required if you do not implement the Siebel eSales module or if you do not want to use credit card management.

Subscription Preferences. A series of channel-specific and general communication preferences for each visitor. This view could be modified through Siebel Tools to include additional subscription preferences, for example by product or area of interest. These preferences could then be used to drive marketing activities for that visitor. This view appears when a user clicks on the Request Unsubscribe embedded URL in an email or eNewsletter and a Response is automatically created when the visitor clicks Submit. The individuals preferences are also updated automatically in the Siebel database.

User Profile. A series of user profile fields, which the user can modify. Once again, this view can be extended to display additional profile information.

NOTE: Notification Preferences, Lister Payment and Shipping Terms, and Auction Privilege are not used at this time.