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SMC eService Request Screen

Information relating to eService requests is recorded and tracked in the views of the SMC eService Request screen, as shown in Figure 20. An eService request is a customer view of a service request.

Figure 20. SMC eService Request Screen

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NOTE:  This is a read-only screen.

The following lists the details for the SMC eService Request screen.

Display Name
eService Requests
Business Object
Service Request (eService)
Business Component
Service Request (eService)

The following view is available from the SMC Account screen.

View Name
Viewbar Text
Sequence
SMC eService Request View
eService Requests
1


 Siebel Mobile Connector Guide 
 Published: 18 April 2003