Bookshelf Home | Contents | Index | Search | PDF

Siebel Order Management Guide > Workflows for Asset-Based Ordering >

Redisplaying the Service Profile

---

This workflow navigates to the current account's service profile (Service Items or Billing Items view), which displays only the account's active assets. It consists of the workflow process and nested subprocess:

SIS OM Profile Process
SIS OM Go to Products and Services Subprocess

SIS OM Profile Process

This workflow makes the current quote the active quote. It then displays the Billing Items or Service Items view for the account associated with the current quote. This workflow is shown in Figure 14.

A user initiates this workflow by clicking the Profile button in the Quote Details view.

Figure 14.  SIS OM Go to Products and Services Sub-Process Workflow

Workflow Description. This workflow does the following:

Displays an error message and stops if the quote header does not specify an account.
Sets the current quote as the active quote.
Displays the Service Items or Billing Items view, depending on the type of account. See SIS OM Go to Products and Services Sub-Process.

Associated Business Service Methods. The following table shows the step in this workflow that calls a business service method.

Workflow Step	Business Service Method Called
Set Active Quote	Set Profile Attribute

SIS OM Go to Products and Services Sub-Process

Displays the Billing Items or Service Items view, depending on the type of account associated with the current quote. This workflow is shown in Figure 15.

The SIS OM Profile Process initiates this workflow.

Figure 15.  SIS OM Go to Products and Services Sub-Process Workflow

Workflow Description. This workflow does the following:

If the account is a billing account, displays the Billing Items view.
If the account is not a billing account, displays the Service Items view.

Bookshelf Home | Contents | Index | Search | PDF