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Siebel Order Management Guide > Setting Up Order Management > The Process of Setting Up Order Management >
Setting Up Order Types
Siebel Orders and Siebel Order Management initially define nine types of orders, as listed in Table 3 below.
You can define additional order types to meet your needs, or you can edit the existing list of values.
Each order type is either a sales order or a service order. This is determined by the Type Code associated with it in the Data Administration screen, Order Type view.
Each order type has action types associated with it. Action types are used primarily in Siebel Field Service. For more information about action types, see Siebel Field Service Guide.
To define a new order type
- Add the necessary order types to the List of Values list. In the List of Values List of the Application Administration screen, records for order types have FS_ORDER_TYPE in the Type field.
For more information about managing lists of values, see Applications Administration Guide.
- From the application-level menu, select View > Site Map > Data Administration > Order Types.
- In the Order Types list, add a new record.
- In the Order Type field, select a value from the drop-down list.
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Siebel Order Management Guide Published: 18 April 2003 |