Table 5. Account Service Detail Report List of Values
Graphical Element
|
List Of Values Used
|
Thermometer Variable
|
Calculation Point
|
Comment
|
Revenue Thermometer
|
Order_By
Target_High
Target_Low
totalRevenue
|
Trigger Value
Max Value
Min Value
Data Value
|
dsRevenueLOV
dsRevenueLOV
dsRevenueLOV
sifAllOpportunities
|
Total Revenue for the account relative to the average of across all accounts is shown.
|
Open Service Request Thermometer
|
avgOpenSRs
0
countOpenSRs
|
Trigger Value
Max Value
Min Value
Data Value
|
dsTargetOpenSrsLOV
Local
Local
sifAllServiceRequests
|
The count of the open service requests for this account relative to the average across all accounts is shown.
|
Customer Satisfaction Thermometer
|
Order_By
Target_High
Target_Low
NA
|
Trigger Value
Max Value
Min Value
Data Value
|
ssList_Of_ValuesQuery1
ssList_Of_ValuesQuery1
ssList_Of_ValuesQuery1
Local
|
The ratio of total customer satisfaction score to the total number of surveys shown.
|
