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Siebel Sales User Guide > Opportunities >
Creating an Opportunity
You should create a new record each time you identify an opportunity.
To create an opportunity
- Navigate to the Opportunities screen, and in the Opportunities list, create a new record.
- In the More Info form, click the show more button.
- Complete the necessary fields.
The following table describes some fields in the Opportunity form.
Field Comments Account Allows you to associate an opportunity with an account. Address Line 1 Allows you to associate an address with an opportunity. If the account has more than one address associated with it, you can select the appropriate address for the opportunity. Best Case Allows you to enter the currency amount the deal could generate in the best-case scenario. This amount is higher than the value in the Revenue field. Channel A list of values established by your company that defines the sales channel. Default values include Direct and Indirect. Close Date Allows you to enter the expected date on which the opportunity closes. The default date is the same as the Created Date. It is important to modify the date, if the opportunity closes on a different date, because this date is used in revenue forecasting. Committed A check box which, when selected, indicates there is a high probability that the deal will close, and that the deal should be included in your revenue forecast. Cost Expense associated with the opportunity. Created A default value that displays the date and time you created the opportunity. Created By A default value based on the user ID of the employee who created the opportunity. Description A text area for additional information about the opportunity. DomesticUltimate D-U-N-S Displays the D-U-N-S number for the domestic ultimate, which is the highest member in the hierarchy for the same business entity within the same country. A case can be its own domestic ultimate. DUNS# The Data Universal Numbering System (D-U-N-S) numeric serial number for a company. The D-U-N-S number is unique for each company. Executive Priority This check box can be used to flag a significant opportunity. Sales executives can query for high-priority opportunities for tracking purposes. Expected value Displays a currency value that is calculated based on the potential revenue field multiplied by the value in the probability field. A lower percentage in the probability field reduces the expected value that is included in your revenue forecast. Global Ultimate DUNS Displays the D-U-N-S number for the global ultimate, which is the highest member in the hierarchy for the same business entity worldwide. Lead Partner The lead partner field is populated automatically when the source of the opportunity is a campaign with a lead partner.If you create an opportunity from a response, and the response had a campaign associated with it, the opportunity inherits the lead partner from the campaign.If you create a new opportunity and select a campaign as the source, the opportunity inherits the campaigns lead partner, if it has one. Lead Quality A list of values established by your company that allows you to rank the quality of the lead. Default values include 1-Excellent, 2-Very High, 3-High, 4-Fair, 5-Poor. Lock Assignment A check box which, when selected, locks the sales team assignment so that Siebel Assignment Manager does not alter the current opportunity assignment. Margin A calculated field that displays the revenue figure minus the cost. Name A required value that identifies the opportunity. Opportunity Currency A list of values established by your company that allows you to specify the currency type associated with the opportunity. The selected value does not affect forecasting. Organization A default value that displays the organization name associated with the person creating the opportunity. Your system administrator sets up organizations in your Siebel application.You can associate multiple organizations with an opportunity. Parent HQ DUNS Displays the D-U-N-S number of the parent organization's HQ location, if this is a subsidiary record. Parent Opportunity Allows you to associate an opportunity with a parent opportunity. For instance, if you are working a sale for a division of a company in which there are numerous opportunities, you may associate this opportunity with a larger parent opportunity for the entire company. Partner Approval Status A list of values established by your company that allows you to specify the approval status of the lead partner for the opportunity. Primary Displays the user ID of the primary sales team member. This value defaults to your user ID if you are creating a new opportunity. Priority A check box which, when selected, indicates that an opportunity is a high priority (urgency for sales team). When the priority is set to Y, a check mark appears in the priority column. This column can appear in the Opportunities list and the Opportunities Explorer. The default value for this column is N. Probability % The Probability reflects the percentage of confidence you have that the deal will close with the specified revenue on the specified close date. By default, the probability adjusts automatically based on the sales stage of the opportunity. You can manually override the probability value. Reason A list of values established by your company that allows you to specify a reason that the opportunity was accepted, rejected, rerouted, won, or lost. Revenue Allows you to enter the currency amount of the opportunity. If you are using the Products, Quotes or Revenue view tabs, you can make sure your summary revenues are calculated and are in sync. The amount entered affects forecasting. Revenue Class A list of values established by your company that allows you to define the quality of the expected revenue. For more information, see Revenue Class and Revenue Type. Revenue Type A list of values established by your company that allow you to define the kind and source of the expected revenue. For more information, see Revenue Class and Revenue Type. Sales Method A list of values established by your company that includes the sales methodologies. Default values include Strategic Selling, Accelerated Sales Process, Default Sales Methodology and Standard Sales Process. Sales Stage A list of values established by your company that allows you to specify the sales stages associated with the selected sales method. Sales Team This list shows who is on the sales team for the opportunity. When you create an opportunity, you are automatically listed as the primary sales team member. You can add employees to the sales team by selecting them from the employee list. Only a manager or administrator can change or delete the primary sales team member. Site A default value that is automatically entered when you associate the opportunity with a specific account and location. Source A dialog box that allows you to associate the sources of the sales lead with the opportunity. Typical source values include specific events, campaigns, or conferences. Source Type A default value that displays the category of the primary source. For instance, a specific seminar that is the source of the opportunity is identified with a value of Seminar in this field. Split Flag A system populated check box that indicates a split revenue record has been created. Status A list of values established by your company that describes the status of the opportunity. The Status field is Pending by default. A user can change the field to Accepted, Rejected, Rerouted, Won, or Lost. Territories A default value based on the territories defined by your company. Your system administrator controls the territory assignment function set up by your sales manager. Worst Case Allows you to enter the currency amount the deal could generate in the worst-case scenario. This amount is lower than the value in the Revenue field.Revenue Class and Revenue Type
Revenue Class and Revenue Type fields appear on both the Opportunity and the Revenue forms. These two fields are the same fields in the database, and they are linked through a database join, which means changes made in the Opportunity form are reflected on the Revenue form and changes made in the Revenue form appear in the Opportunity form.
The Revenue Class and Revenue Type lists of values are based on the internal business process for each company. The standard values can be adapted to your business, or the lists of values changed by your application administrator to reflect the stages of your company's sales process and the manner in which your company recognizes revenue.
- Revenue Class Field. Your company can define the quality of the revenue at a given time by setting the list of values in the Revenue Class field to reflect the sales stages you use. Sample values are Pipeline, Upside, Expected, Committed, and Closed.
- Revenue Type Field. Your company may want to differentiate between kinds of revenues and their sources. For instance, your company may classify revenue by Software, Consulting, and Hardware categories, or by Booked versus Billed revenue, which are defined in the list of values. Defining revenue types allows you to query revenues or view charts sorted by the category of the revenue.
For more information, see Applications Administration Guide and Siebel Forecasting GuideSiebel Forecasting.
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Siebel Sales User Guide Published: 18 April 2003 |