Bookshelf v7.5.3: Running Siebel Diagnostic Data Collector on Windows

Use the following commands for running Siebel Diagnostic Data Collector on Windows.

To collect Siebel Server information

Navigate to the binary subdirectory within the Siebel Server root directory.

Run siebsnap.exe using the -s flag and, as necessary, parameters listed in Table 45 as shown in the following example:

siebsnap.exe -s

Review the collected information in the siebsrvr_enterprise-name_server-name output directory.

To collect Siebel Gateway information

Navigate to the binary subdirectory within the Siebel Gateway root directory.

Run siebsnap.exe using the -g flag and, as necessary, parameters listed in Table 45 as shown in the following example:

siebsnap.exe -g

Review the collected information in the gateway output directory.

To collect Web server and SWSE information

Navigate to the binary subdirectory within the Siebel SWSE_ROOT directory.

Run siebsnap.exe using the -w flag and, as necessary, parameters listed in Table 45 as shown in the following example:

siebsnap.exe -w

Review the collected information in the SWSE_ROOT output directory.

Table 45 below provides a description of the parameters available for use with Siebel Diagnostic Data Collector.

Table 45. Siebel Diagnostic Data Collector Parameters on Windows
Parameter	Description	Required?
`-g`	Append this parameter to the `siebsnap.exe` command to collect information on the Siebel Gateway.	Y
`-s`	Append this parameter to the `siebsnap.exe` command to collect information on the Siebel Server.	Y
`-w`	Append this parameter to the `siebsnap.exe` command to collect information on the Web server and SWSE.	Y
`-c`	Include this parameter to reference a particular configuration file. Use this parameter if Siebel Technical Support provides a configuration file. See Configuring the Siebel Diagnostic Data Collector Under Windows for further details.	N
`-help`	Use this parameter with the `siebsnap.exe` command to list information on Siebel Diagnostic Data Collector and its parameters.	N

NOTE: Use only one of the parameters -g, -s, and -w during a single Siebel Diagnostic Data Collector execution.

Some samples of Windows Siebel Diagnostic Data Collector commands follow.

siebsnap.exe -c siebsnapw32.cfg -g

This command retrieves Siebel Gateway information using a configuration file named siebsnapw32.cfg.

siebsnap.exe -s

This command retrieves Siebel Server information.

siebsnap.exe -c siebsnapw32.cfg -w

This command retrieves Web server and SWSE information using a configuration file named siebsnapw32.cfg.