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Symbols
Numerics
A
Administration screens, about 1
administrator, viewing saved SmartScripts 1
answer data, about 1
answer script element, defined 1
Answer Type SmartScript method, syntax, returns, and usage 1
answers
See also Creating Answers
answer types and answer control choices (table) 1
business component, saving to 1
check boxes, about using for 1
creating, about 1
detail applet, using for 1
drop-down lists, about using 1
drop-down lists, radio buttons, check boxes, using 1
GetInitialValue, returns value before script executed 1
GetPriorValue, returns previous answer 1
information text, about providing 1
pick applets, using for 1
question, about adding answers to 1
radio buttons, about using for 1
save field, about setting up for multi-value field 1
save field, setting up for multi-value field 1
SaveFieldName, returns field that stores the answer 1
savings, about 1
Script Sessions table, saving to 1
SetCurrentValue, setting answer to question 1
SmartScript element, about 1
SmartScripts, displaying within 1
text box, about using 1
translating answers, creating 1
translating, qualifications for 1
translation, creating for an answer (procedure) 1
applets
detail applets, about using for answers 1
pick applets, about using for answers 1
audiences for guide 1
automatically open SmartScripts, setting to 1
B
Boolean answer type, list of answer control choices 1
Boolean question answer type, described 1
branch, defined 1
branches, about SmartScript element 1
Browser scripts, about support of 1
business component
answers, saving to a business component 1
GetSaveBusComp, returns business component that stores answer 1
SaveBusCompName, returns business component that stores the answer 1
business object
GetSaveBusObj, returns business object that stores the answer 1
SaveBusObjName, returns business object name that stores answer 1
buttons
radio buttons, about using for answers 1
radio buttons, using for answers 1
SmartScript buttons, about using 1
C
Call Script Run Answers component, about using 1
Call Script Runs component, about using 1
campaigns ID
GetCampaignId, returns campaign identification string 1
SetCampaignId, setting 1
campaigns, setting campaign and contact ID (SetCampContactId) 1
Cancel SmartScript method, syntax, returns, and usage 1
check boxes
answers, about using for 1
answers, using for 1
contact ID
GetCampContactId, returns contact id string 1
SetCampContactId, setting campaign and contact ID 1
SetContactId, setting contact ID 1
Currency answer type, list of answer control choices 1
currency code
GetInitialCurrencyCode, returns code for question 1
GetPriorCurrenyCode, returns previous currency code 1
Currency question answer type, described 1
CurrencyFieldName SmartScript method, syntax, returns, and usage 1
CurrentPage SmartScript method, syntax, returns, and usage 1
CurrentQuestion SmartScript method, syntax, returns, and usage 1
Customer Dashboard
about 1
changing preconfigured Dashboard, list of tasks 1
configuration overview (diagram) 1
example scenario 1
Script_Open method, about using to update Dashboard 1
SmartScript Player applet object, accessing 1
upgrade overview 1
upgraded parameters, ensuring configured in Siebel Tools 1
upgrading (procedure) 1
customer screen, about and example 1
D
Date & Time question answer type, described 1
Date answer type, list of answer control choices 1
Date question answer type, described 1
Date-Time answer type, list of answer control choices 1
detail applet, using for answers 1
drop-down lists
answers, about using for 1
answers, using for 1
E
element, defined 1
email link, about invoking SmartScripts from 1
employee application, viewing saved SmartScipts in 1
employees screen
about and example 1
Customer Dashboard, about 1
SmartScript buttons, about 1
SmartScript Explorer, about 1
exchange date
GetInitialValue, returns for currency question 1
GetPriorExchangeData, returns exchange date code 1
ExecutionState SmartScript method, syntax, returns, and usage 1
exporting SmartScripts, procedure 1
F
Finish SmartScript method, syntax, returns, and usage 1
G
Get QuestionText SmartScript method, syntax, returns, and usage 1
GetCampaignId SmartScript method, syntax, returns, and usage 1
GetCampContactId SmartScript method, syntax, returns, and usage 1
GetContactId SmartScript method, syntax, returns, and usage 1
GetCurrentCurrencyCode SmartScript method, syntax, returns, and usage 1
GetCurrentExchangeDate SmartScript method, syntax, returns, and usage 1
GetCurrentValue SmartScript method, syntax, returns, and usage 1
GetDashboardText method, about affecting Customer Dashboard 1
GetHelpText SmartScript method
pages, used with 1
question methods, used with 1
GetInitialCurrencyCode SmartScript method, syntax, returns, and usage 1
GetInitialExchangeDate method, syntax, returns, and usage 1
GetInitialValue SmartScript method, syntax, returns, and usage 1
GetLabelText SmartScript method
pages, used with 1
SmartScript Programs Administration view, used with 1
GetPage SmartScript method, syntax, returns, and usage 1
GetParameter SmartScript method, syntax, returns, and usage 1
GetPriorCurrencyCode SmartScript method, syntax, returns, and usage 1
GetPriorExchangeDate SmartScript method, syntax, returns, and usage 1
GetPriorValue SmartScript method, syntax, returns, and usage 1
GetQuestion SmartScript method
pages, used with 1
SmartScript Programs Administration view, used with 1
GetQuestionEnable SmartScript method, syntax, returns, and usage 1
GetSavBusComp SmartScript method, syntax, returns, and usage 1
GetSaveBusObj SmartScript method, syntax, returns, and usage 1
GetSessionId SmartScript method, syntax, returns, and usage 1
GIF image file, adding to SmartScript and example 1
guide
audiences for 1
organization of 1
revision history 1
H
HasDefaultAnswer SmartScript method, syntax, returns, and usage 1
header information, saving for each script 1
help text
GetHelpText method, returns help text for current page 1
GetHelpText method, returns help text for question 1
history, of revisions 1
HTML
design template, modifying 1
images, adding and example 1
question text, formatting using HTML tags 1
SmartScripts, about applying and modifying HTML formatting 1
URLs, adding and example 1
user interface, about using HTML in 1
I
images, adding using HTML and example 1
importing SmartScripts
about and process 1
conflicts, resolving 1
script, importing (procedure) 1
information text, using question as 1
Integer answer type, list of answer control choices 1
Integer question answer type, described 1
J
JavaScript functions, and Siebel eScript functions 1
JPEG image file, adding to SmartScript and example 1
M
MustAnswer SmartScript method, syntax, returns, and usage 1
N
Number answer type, list of answer control choices 1
Number question answer type, described 1
O
organization of guide 1
OriginalQuestionText SmartScript method, syntax, returns, and usage 1
P
page
GetPage, returning script page by name 1
Page method, returns current page 1
page branches, about SmartScript element 1
page breaks, about SmartScripts implicit rules 1
Page Designer
about and diagram 1
branches, viewing between pages 1
branches, viewing within a page 1
questions and branches, adding to pages 1
script, adding branches and pages to 1
script, adding branches to 1
shortcut menu 1
using 1
page script element, defined 1
page section, defined 1
Page SmartScript method, syntax, returns, and usage 1
pages
See also Methods Used with Pages
branches, viewing within a page 1
creating (procedure) 1
questions and branches, adding to pages 1
SmartScript element, about 1
translating page titles, creating 1
pages, methods used with
See also Methods Used with Pages
GetHelpText, syntax, returns, and usage 1
GetLabelText, syntax, returns, and usage 1
GetQuestion, syntax, returns, and usage 1
Script, syntax, returns, and usage 1
StartQuestion method, syntax, returns, and usage 1
parameters
GetParameter, retrieving value assigned to user parameter 1
SetUserParameter, assigns value to user parameter 1
performance of scripts, improving 1
pick applets, using for answers 1
Q
question control data, about 1
question control, about format in the Web template 1
question methods
See also Other Preprogrammed SmartScript Question Methods
about using 1
Answer Type, syntax, returns, and usage 1
CurrencyFieldName, syntax, returns, and usage 1
GetCurrentCurrencyCode, syntax, returns, and usage 1
GetCurrentExchangeDate, syntax, returns, and usage 1
GetCurrentValue, syntax, returns, and usage 1
GetHelpText, syntax, returns, and usage 1
GetInitialCurrencyCode, syntax, returns, and usage 1
GetInitialExchangeDate, syntax, returns, and usage 1
GetInitialValue, syntax, returns, and usage 1
GetPriorCurrencyCode, syntax, returns, and usage 1
GetPriorExchangeData, syntax, return, and usage 1
GetPriorValue, syntax, returns, and usage 1
GetQuestionEnable, syntax, returns, and usage 1
GetQuestionText, syntax, returns, and usage 1
GetSaveBusComp, syntax, returns, and usage 1
GetSaveBusObj, syntax, returns, and usage 1
HasDefaultAnswer, syntax, returns, and usage 1
MustAnswer, syntax, returns, and usage 1
OriginalQuestionText, syntax, returns, and usage 1
Page, syntax. returns, and usage 1
SaveBusCompName, syntax, returns, and usage 1
SaveBusObjName, syntax, returns, and usage 1
SaveFieldName, syntax, returns, and usage 1
Script, syntax, returns, and usage 1
SetCurrentValue, syntax, returns, and usage 1
SetQuestionEnable, syntax, returns, and usage 1
SetQuestionText, syntax, returns. and usage 1
Siebel VB or eScripting scripting area, accessing 1
standard script event, adding VNB or eScript to 1
SubstituteText 1
question procedures
See also Other Preprogrammed SmartScript Question Methods
accessing 1
Question_Enter, syntax, returns, and usage 1
Question_Leave, syntax, returns, and usage 1
Question_PreBranch, syntax, returns, and usage 1
Question_PreLeave SmartScript question procedure, syntax, returns, and usage 1
question script element, defined 1
Question_Enter SmartScript question procedure, syntax, returns, and usage 1
Question_Leave SmartScript question procedure, syntax, returns, and usage 1
Question_PreBranch SmartScript question procedure, syntax, returns, and usage 1
Question_PreLeave SmartScript, syntax, returns, and usage 1
questions
See also GetInitialCurrencyCode
creating, about 1
creating, about and functions in scripts 1
GetInitialCurrencyCode, returns code for question 1
GetInitialExchangeDate, returns exchange date 1
GetPriorCurrencyCode, returns previous currency code 1
GetQuestion method, returns a question of the script by name 1
GetQuestion method, returns text of specified question 1
GetQuestionEnable, returns enable state for question 1
GetQuestionText, returns question text 1
HasDefaultAnswer, returns value about default answer 1
MustAnswer, returns value whether question is required 1
note, branching as part of script definition and not from pick applets 1
OriginalQuestionText, returns original question text 1
page, controlling questions displayed on a page 1
question answer types (table) 1
question attributes (table) 1
question events logic sequence, about and process flow diagram 1
question text, formatting using HTML tags 1
question's translation, creating 1 , 2
SetCurrentValue, setting answer to question 1
SetQuestionEnable, setting enable state 1
SetQuestionText, changes display of text 1
SmartScript 7.5, displaying in 1
SmartScript element, about and types of 1
StartQuestion, returns name of starting question 1
StartQuestion, returns text of specified question 1
Web template, about format in 1
Questions Administration view, about using to create questions 1
R
radio buttons
answers, about using for 1
answers, using for 1
releasing scripts
about 1
releasing (procedure) 1
unreleasing (procedure) 1
Resume SmartScript, syntax 1
revision history 1
RunCallScript, about, syntax, and example 1
RunSmartSciript, about, syntax, and example 1
S
Save Answer flag, about using with the Save Session parameter 1
save field
multi-value field, about setting up for 1
multi-value field, setting up for (procedure) 1
Save Session parameter, about using with the Save Answer flag 1
SaveBusCompName SmartScript method, syntax, returns, and usage 1
SaveBusObjName SmartScript method, syntax, returns, and usage 1
SaveFieldName SmartScript method, syntax, returns, and usage 1
saving
administrator, viewing saved SmartScripts 1
business component, saving to 1
save field, about setting up for multi-value field 1
save field, setting up for multi-value field 1
Script sessions table, saving to 1
Script_Save, about using to save script 1
scripts, about saving in SmartScript 1
SmartScripts in an employee application, viewing 1
script branches, about SmartScript element 1
Script Designer
about and diagram 1
branches, viewing between pages 1
branches, viewing within a page 1
questions and branches, adding to pages 1
script, adding branches and pages to 1
script, adding branches to 1
shortcut menu 1
using 1
script elements, defined 1
Script method, syntax, returns, and usage 1 , 2
Script Sessions table
defined 1
saving to 1
script, defined 1
Script_Cancel SmartScript method, syntax, returns, and usage 1
Script_Open SmartScript method, syntax, returns, and usage 1
Script_Prefinish SmartScript method, syntax, returns, and usage 1
Script_Save SmartScript method, syntax, returns, and usage 1
scripting terminology, table of 1
scripts
See also Creating Answers
answers, creating 1
definition, creating 1
elements, about 1
header information, saving 1
pages, creating 1
question's translation, creating 1 , 2
questions answer types (table) 1
questions attributes (table) 1
questions, about creating 1
questions, creating (procedure) 1 , 2
releasing (procedure) 1
releasing, about 1
translating a script title, creating 1
translating answers, creating 1
translating page titles, creating 1
unreleasing (procedure) 1
scripts, verifying
See also The Verify Wizard
about 1
script, verifying 1
ScriptWizard
picklists, about selecting for questions 1
SmartScript script, converting to 1
session table, using GetSessionId to return table row ID 1
SetCampaignId SmartScript method, syntax, returns, and usage 1
SetCampContactId SmartScript method, syntax, returns, and usage 1
SetContactID SmartScript method, syntax, returns, and usage 1
SetCurrentValue SmartScript method, syntax, returns, and usage 1
SetDashboardText method, about affecting displayed values in Customer Dashboard 1
SetQuestionEnable SmartScript method, syntax, returns, and usage 1
SetQuestionText SmartScript method, syntax, returns, and usage 1
SetUserParameter SmartScript method, syntax, returns, and usage 1
Siebel 7 release
Customer Dashboard upgrade overview 1
pre-Siebel 7, migrating SmartScript from 1
Siebel 7.5 release
ScriptWizard, about selecting picklists for questions 1
ScriptWizard, converting into a SmartScript 7.5 script 1
Siebel Assignment Manager, calling example using Siebel VB code 1
Siebel CTI, invoking SmartScripts from 1
Siebel eScript
See also Improving Performance of Your Scripts
performance of scripts, improving 1
pre-Siebel 7 releases, migrating from 1
Resume SmartScript, syntax 1
RunCallScript, about, syntax, and example 1
RunSmartScript, about, syntax, and example 1
scripts, about invoking through 1
SmartScript elements, about using with 1
SmartScript elements, adding new element 1
SmartScript object types 1
standard events used in SmartScript questions 1
standard events used in SmartScripts (table) 1
standard script event, adding VB or eScript to 1
VB or eScript scripting area, accessing 1
Siebel eScript sample methods
See also Improving Performance of Your Scripts
answer, dynamically inserting into question 1
branching, complex 1
contact, finding 1
Siebel Search Center, about retrieving SmartScripts and starting from search 1
Siebel VB
See also Improving Performance of Your Scripts
performance of scripts, improving 1
Resume SmartScript, syntax 1
RunCallScript, about, syntax, and example 1
RunSmartScript, about, syntax, and example 1
scripts, about invoking through 1
SmartScript elements, about using with 1
SmartScript elements, adding new element 1
SmartScript objects types 1
standard events used in SmartScript questions 1
standard events used in SmartScripts (table) 1
standard script event, adding VB or eScript to 1
VB or eScript scripting area, accessing 1
Siebel VB sample methods
See also Improving Performance of Your Scripts
answer, dynamically inserting into question 1
branching, complex branching 1
contact, finding 1
Siebel Assignment Manager, calling 1
SmartScipt Administration screens, about 1
SmartScript
See also GetLabelText
GetLabelText, translation of current script 1
object types 1
Script Wizard, about selecting picklists for questions 1
Script Wizard, converting into SmartScript script 1
startpage, returning name 1
StartQuestion, returns name of starting question 1
upgrading from previous version 1
SmartScript buttons, about 1
SmartScript customer screen, about and example 1
SmartScript elements
about and hierarchy diagram 1
answers, about and types of 1
branches, about and types of 1
pages, about 1
questions, about and types of 1
scripts, about 1
SmartScript Employee's screen
about and example 1
Customer Dashboard, about 1
SmartScript buttons, about 1
SmartScript Explorer, about 1
SmartScript Explorer, about 1
SmartScript methods
See also Standard Methods for All SmartScripts
Cancel, syntax, returns, and usage 1
Current Question, syntax, returns, and usage 1
CurrentPage, syntax, returns, and usage 1
ExecutionState, syntax, returns, and usage 1
Finish, syntax, returns, and usage 1
GetCampaignId, syntax, returns, and usage 1
GetCampContactId, syntax, returns, and usage 1
GetContactId, syntax, returns, and usage 1
GetLabelText, syntax, returns, and usage 1
GetPage, syntax, returns, and usage 1
GetQuestion, syntax. returns, and usage 1
GetSessionId, syntax, returns, and usage 1
invoking, about 1
Script_Cancel, syntax, returns, and usage 1
Script_Open, syntax, returns, and usage 1
Script_PreFinish, syntax, returns, and usage 1
Script_Save, syntax, returns, and usage 1
SetCampaignId, syntax, returns, and usage 1
SetCampContactId, syntax, returns, and usage 1
SetContactId, syntax, returns, and usage 1
SetUserParameter, syntax, returns, and usage 1
StartPage, syntax, returns, and usage 1
StartQuestion, syntax. returns, and usage 1
SubstituteText, syntax, returns, and usage 1
SmartScript object types 1
SmartScript Player applet
accessing (procedure) 1
custom view, about incorporating into 1
SmartScript screens
customer screen, about and example 1
employees screen, about and example 1
SmartScript Administration screens, about 1
SmartScript tag definitions, list of and examples 1
SmartScript user view, invoking from 1
SmartScript view, modifying using Siebel Tools 1
SmartScript Web templates, SmartScript tag definitions, list of and examples 1
SmartScripts
See also Displaying Answers Within a SmartScript
constructing SmartScripts. list of best practices 1
design tips 1
exporting script (procedure) 1
HTML, about working with 1
implicit page break rules, about 1
importing, about and procedure 1
importing, resolving conflicts while importing 1
SmartScripts, invoking
See also The Verify Wizard
current running SmartScript, invoking from 1
open automatically, setting 1
Resume SmartScript, syntax 1
RunCallScript, about, syntax, and example 1
RunSmartScript, about, syntax, and example 1
Siebel CTI, invoking from 1
Siebel Search Center, about retrieving and starting from 1
Siebel VB or Siebel eScript, about 1
SmartScript user view, invoking from 1
Web or email link, about invoking from and example 1
SQL Anywhere Database, about import SmartScript into 1
StartPage SmartScript method, syntax, returns, and usage 1
StartQuestion SmartScript method
pages, used with 1
SmartScript Programs Administration view, used with 1
String answer type, list of answer control choices 1
String question answer type, described 1
SubstituteText SmartScript method
SmartScript Programs Administration view, used with 1
SmartScript Question Programs Administration view, used with 1
T
template, modifying using HTML 1
text box, about using for answers 1
Time answer type, list of answer control choices 1
Time question answer type, described 1
translations
answer, creating for translation 1
answers, creating for translation 1
answers, qualifications for translations 1
defined 1
GetLabelText, returns current page in current language 1
GetLabelText, translation of current script 1
page tiles, creating for 1
question's translation, creating for 1 , 2
script title, creating for 1
U
unreleasing a script, procedure 1
upgrading
Customer Dashboard overview 1
previous version, upgrading from 1
URLs
adding and example 1
SmartScripts, about invoking from and example 1
user interface, customizing
design considerations 1
design template, using HTML to modify 1
HTML, about using in 1
images, adding and example 1
implicit page break rule, about 1
question text, formatting using HTML tags 1
questions, controlling displaying on a page 1
SmartScript view, modifying using Siebel Tools 1
URLs, adding and example 1
V
VB, migrating from pre-Siebel 7 releases 1
Verify Wizard
about using to verify script 1
script, using to verify 1
W
Web page, about invoking SmartScripts from 1
Web templates, SmartScript tag definitions, list of and examples 1
Bookshelf Home | Contents | Index | Search | PDF | ![]() ![]() ![]() ![]() |
Siebel SmartScript Administration Guide Published: 23 June 2003 |