Siebel Server Installation Guide for UNIX > Installing eAI Connector Software >

Installing the Siebel eAI Connector Support Files


Complete the following steps to install the Siebel eAI Connector support files on each UNIX server, using the information you recorded in your copy of Deployment Planning Worksheets.

If you are installing using a staging point, you will notice that some steps you perform differ from those documented in this procedure; for example, you will not need to swap CDs, as described in Step 11 to Step 14. For more information about staging point, see Preparing for the Installation.

To install the Siebel eAI Connector support files

  1. Install the UNIX_OS Server Programs, Siebel Enterprise Server Base CD-ROM onto the network
  2. where:

    UNIX_OS is your UNIX operating system, such as Solaris, HP-UX, or AIX.

    NOTE:  The volume label for the CD is seaUNIX_OSsesbase or seaUNIX_OSsiabase, as appropriate to the Siebel applications you are installing; it may not be required, depending on how you access the CD-ROM.

    As a convenience, you may also want at this time to install the seaUNIX_OSseslanguage or seaUNIX_OSsialanguage CD ROM, as applicable, into the drive of the machine on which you want to install the Siebel eAI Connector support files.

  3. Navigate to the /ses directory from the CD mount point and open a new shell.
  4. Unset any Siebel related environment variables such as $SIEBEL_ROOT.
  5. Enter the following command, appending any additional flags that you may want to use, as described in Installing in Console Mode.
  6. ./setupUNIX_OS

    The Installer Welcome screen appears.

  7. Click Next.
  8. If you have installed other Siebel components on the same machine, the installer displays the message that an existing installation has been found.

  9. Depending on whether you are installing your eAI files for the first time or adding a new language to an existing instance, take the appropriate action, then click Next:
  10. Enter the fully qualified path to the $SIEBEL_ROOT directory and click Next.
  11. The Component Selection screen appears.

  12. Select the components that you want to install.
  13. Choose the type of installation to execute from the following options; then click Next to continue:
  14. Select the languages for this server and click Next.
  15. All servers are installed with at least one language, the primary(base) language. Additional languages can be installed at a later date, if desired. When installing languages at a later date, you must also reinstall any patches that have been run on the directory. For more information, see Global Deployment Guide.

    NOTE:  In a Unicode-enabled database environment, you can install any of the available Siebel language packs. In a non-Unicode database environment, you must consider the correlation of the language packs you want to install and the characters supported by your database code page. For example, in a Western European code page database, you can only install Western European language packs such as English, French, Spanish, or German language packs. And in a Japanese code page database, you can only install Japanese or English language packs.

    For a list of supported code pages and encoding strategies, see System Requirements and Supported Platforms.

    The Installation Verification screen appears.

  16. To copy the files for the selected product into the installation location, click Next.
  17. The Installer Progress screen appears.

    After the files have been copied to the installation location, a warning screen appears with the following message:

    Setup did not find the Siebel Language Code language pack on the current media. Please insert the CD containing the Siebel Language Code and select setupUNIX_OS from the Siebel Language Code folder.

    NOTE:  You will not receive this prompt if you are installing from a staging point.

  18. Insert the appropriate language CD-ROM and navigate to the location of the selected language (ses/language/)
  19. where:

    language is the Siebel code for language you are installing.

    NOTE:  Clear the filter dialog box, if needed, to be sure you can see the appropriate files.

  20. Select setupUNIX_OS and click OK.
  21. The Installer Language Pack Progress screen appears.

    When installation of all the language files has been completed, the installer prompts you to reinsert the base CD-ROM:

    Please re-insert the base CD and browse to the setupUNIX_OS file to enable setup to continue.

  22. Reinsert the base CD and navigate to ses/setupUNIX_OS and click OK.
  23. Click Finish.
  24. For Siebel eAI product configuration tasks, refer to the appropriate Siebel eAI Connector documentation on the Siebel Bookshelf.


 Siebel Server Installation Guide for UNIX 
 Published: 24 June 2003