Bookshelf v7.5: Verifying Siebel Gateway Prerequisites

Siebel Server Installation Guide for Microsoft Windows > Installing the Siebel Gateway >

Verifying Siebel Gateway Prerequisites

Review the following guidelines before installing the Siebel Gateway.

CAUTION: Do not install Siebel eBusiness Applications without first reviewing System Requirements and Supported Platforms for any required additional software.

If the machine on which you are installing the Siebel Gateway will also support a Siebel Server, you must also have all the required third-party products installed for that component, as listed in System Requirements and Supported Platforms.

The SES installer requires InstallShield MFC Runtime components as a prerequisite to installation. If this software component is missing, the SES installer will exit with a log message stating the installation requirement of MFC components. If you have already installed other products that contained these components, the installer continues. This software is located on the Windows Server Ancillary Programs CD 1 under ThirdParty\Microsoft\language\mfc (where language is the language in which the product is distributed).

Plan your use of clustering or a redundant disk arrays (RAID) to configure against a single point of failure. For information about implementing redundant disk arrays, see Installing a Redundant Disk Array on the Siebel Gateway. For information on clustering prerequisites, see Clustering Prerequisites for the Siebel Gateway.

Each machine that will support a Siebel Server must have TCP/IP network connectivity to the machine on which the Siebel Gateway will be installed. Verify network connectivity between all such machines, using the ping utility.

Install the Siebel Gateway only once for each Siebel Enterprise Server. It is recommended that you only install one Siebel Gateway on a machine. If needed, multiple Siebel Enterprises can be supported by a single Siebel Gateway.

Verify that the network names of the servers that will support the Siebel Gateway and all Siebel Servers are recorded in Deployment Planning Worksheets. You will need this information later when installing the Siebel Servers and Siebel clients.

You cannot install additional products into a root directory after applying a patch.