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Siebel Developer's Reference > Online Help Development > Help Implementation Overview >
Employee Applications
Employee applications are generally used by internal employees of an enterprise. Siebel Call Center and Siebel Sales are examples of employee applications. In these applications, the help system is delivered in HTML format, and the help is context-sensitive at the screen level. When a user accesses help, the application calls the Siebel Web Engine (SWE) GotoPage method, which uses SWE code to display the correct help topic in a separate browser window.
The start page of the employee applications help system is siebstarthelp.htm, shown in Figure 133. For information about using the help system, see Using the Employee Applications Online Help.
Help Source Files contains information about the files that make up the employee applications help system.
Using the Employee Applications Online Help
After you have accessed the online help, you can use the Web browser's functionality to navigate in the help system and to print topics. In addition, the online help has an index that lets you find topic by keyword.
To link to help topics you recently visited
- To return to the last topic you viewed, click the Web browser's Back button.
- To view a topic you viewed before clicking the Web browser's Back button, click the Web browser's Forward button.
- Click the Web browser's Print button.
The current HTML page is printed to your default printer. The HTML page may consist of more than one topic.
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Siebel Developer's Reference Published: 23 October 2003 |