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Understanding the Customer Dashboard

The customer dashboard provides access to key customer information, such as contact name and account number, in an area of the screen that remains persistent as the user navigates in the application.

The customer dashboard is visible as a separate frame below the Communications Toolbar and screen tabs. It exists in addition to the primary content area of the Siebel Web client, also known as the base view, and the Search Center frame.

For more information about end user procedures, see Siebel Call Center User Guide.


 Siebel Tools Reference
 Published: 20 October 2003