| Bookshelf Home | Contents | Index | Search | PDF | |
Siebel Web Client Administration Guide > Installing Mobile and Dedicated Web Clients >
Before Installing
Review the following issues and perform the related tasks before running the Siebel client installer:
Administrative Rights for Installation
Administrative rights are required for installation or uninstallation of the Siebel Mobile or Dedicated Web Client.
For information on setting administration rights, consult the operating system manuals for the version of Microsoft Windows on which the application is installed.
User Rights for Running Siebel Client
User rights to read and write in Siebel client installation directories are required for running the Siebel Mobile or Dedicated Web Client.
For information on setting user rights, consult the operating system manuals for the version of Microsoft Windows on which the application is installed.
Directory Names
By default, the Siebel client installer assumes an installation directory of C:\sea7xx\client. In this book, the directory into which you install the Siebel client is often referred to as SIEBEL_CLIENT_ROOT. If you install into a directory other than the default, make appropriate substitutions through the remainder of this chapter.
CAUTION: Do not install other Siebel components, such as the Siebel Tools Client, into the same directory where you have installed the Siebel client, such as C:\sea7xx\client. Install each component into a separate directory, or into a subdirectory of the top-level directory, such as a subdirectory of C:\sea7xx. You can, however, install the Sample Database in the same directory as the Siebel client. If you install multiple Siebel components on the same machine, determine your directory-naming convention before you begin installing. For more information on installing the Siebel Tools Client, see Siebel Tools Reference.
It is recommended that you use installation directory names that describe both the version number and the component being installed.
CAUTION: The directory name must not include special characters (such as apostrophes, accents, and ampersands), slashes, or spaces (instead, use underscores), and must be unique within the Siebel Enterprise Server. The letters may be lower- or uppercase. The total path must not exceed 18 characters. These characters must be ASCII characters, not extended characters.
Requirements and Recommendations for Siebel Client
Before beginning Siebel client installation, review the requirements and recommendations for hardware, system software, and third-party software described in System Requirements and Supported Platforms.
Database Connectivity Software
Dedicated Web Client computers connecting directly to database servers must have the correct vendor-specific database connectivity software installed. See System Requirements and Supported Platforms.
NOTE: The correct version of connectivity software must be installed before installing the Siebel client.
When you have installed your connectivity software, configure it as follows:
- For IBM DB2 Universal Database for Windows and UNIX, you install and configure the DB2 client software to connect to the Siebel Database. The connect string and tableowner information should be recorded on the Deployment Planning Worksheet in the Siebel Server Installation Guide for the operating system you are using. Use the ODBC driver version specified in System Requirements and Supported Platforms.
- For Microsoft SQL Server, you download and install the Microsoft Data Access Components (MDAC) specified in System Requirements and Supported Platforms. The Siebel client uses these drivers, but creates its own ODBC data source during installation. This data source should be recorded on the Deployment Planning Worksheet in the Siebel Server Installation Guide for the operating system you are using.
- For Oracle Database, you install and configure the Oracle client software to connect to the Siebel Database. The connect string and tableowner information should be recorded on the Deployment Planning Worksheet in the Siebel Server Installation Guide for the operating system you are using. Use the driver version specified in System Requirements and Supported Platforms.
NOTE: If you are upgrading from Oracle 7.x client to a later version of the Oracle client, you must uninstall and reinstall the Siebel Dedicated Web Client after upgrading the Oracle client.
If you are running an Oracle client, be sure to set the
NLS_SORTparameter to BINARY or choose a setting forNLS_LANGthat includes binary. These settings are required for adequate performance from the Dedicated Web Client. For more information, see the Upgrade Guide and the Siebel Server Installation Guide for the operating system you are using.- For IBM DB2 Universal Database for OS/390 and z/OS, you use DB2 Connect to connect from the Dedicated Web Client to the Siebel Database. For details, see Implementing Siebel eBusiness Applications on DB2 UDB for OS/390 and z/OS.
Other Third-Party Software
Your Siebel application requires some third-party software products to be installed on the local client, for full functionality. For more information about where to obtain this software, see System Requirements and Supported Platforms.
Install the following third-party software for full Siebel functionality for the Siebel Mobile and Dedicated Web Client:
- The Siebel client software requires that MFC Runtime components are installed as a prerequisite to installation of the Siebel client. If this software component is missing, the client installer exits with a log message stating the installation requirement of MFC components.
- Microsoft Data Access Components (MDAC) components must be installed for all Mobile and Dedicated Web Clients, as described in Database Connectivity Software.
NOTE: Remember to install on the client machines all software required to view any standard attachment types your deployment may use within the Siebel implementation.
| Bookshelf Home | Contents | Index | Search | PDF | |
Siebel Web Client Administration Guide Published: 18 June 2003 |