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Working with Correspondence Details


When you drill down on a particular correspondence, the Correspondence view displays the details about the selected correspondence. Table 21 shows the fields that are displayed in the Correspondence detail view.

Table 21. Correspondence Details
Field
Contains
Editable?
Template
The name of the template used for this correspondence.
N/A
Created Date
Date the correspondence record was created.
N/A
Status
Status of the correspondence, for example, In Progress.
N/A
Time Frame
The time frame in which the correspondence should be sent, such as same day or next day.
The field name links to the Time Frame view where you select a new time frame.
Ship Method
The shipment service to use for the correspondence, such as postal service or Federal Express.
The field name links to the Ship Method view where you can select a new delivery method.
Ship Date
Date the correspondence is to be shipped.
The field name links to the Ship Date view where you can select a new ship date.
Fulfillment Center
Fulfillment center that will send the correspondence.
The field name links to the Fulfillmt Cntr view where you can select a new fulfillment center.


 Siebel Wireless Administration Guide For Financial Services
 Published: 18 April 2003