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Siebel Wireless Administration Guide For Financial Services > Using Wireless eFinance and eInsurance > Common Scenarios >
Usage Scenario for Siebel Wireless Sales
This scenario is based on a sales representative who needs to:
- Manage the Siebel Calendar
- Update Activities
- Update Opportunity Information
Managing Your Calendar and Updating Activities
You can manage your calendar and update your activity list by following the steps and suggestions in this section.
- View your calendar by selecting the Calendar link from the Main Menu.
The Calendar view appears.
- Navigate to a particular date by selecting the Go to Date link.
The Calendar Search view appears.
- Enter the desired date.
- Click the OK soft key and then the Go soft key.
The Calendar view appears for the date you entered.
- Scroll to the entry you want to open and link to it.
The Activity detail view opens.
- See if any contacts exist for the activity by clicking the Contacts link.
The activity Contacts view appears.
- Select the New link to add a new contact to the activity.
The Pick Contact view appears.
- Select a contact to add to the activity.
The activity Contacts view appears showing the contact you just added.
- Use the Back function or link to the Main Menu to return to the Calendar view and display the same activity.
- Add a comment to the activity by selecting the Comments link.
The Comments view appears.
- Enter the desired text of your comment.
- Click the OK soft key, and then click Submit.
The comment is entered and you are returned to the Activity detail view.
- Select the Main menu link to return to the Main Menu.
Reviewing Your Opportunity Information
Review your opportunities by following the steps and suggestions in this section.
- View your current opportunities by selecting the Opportunities from the Main Menu.
The Opportunities view shows your opportunities.
- Create a new opportunity by selecting the New link.
The New Opportunity view appears.
- Enter the opportunity name and click the OK soft key.
- Enter the estimated revenue for this opportunity and click the OK soft key.
- Enter the estimated close date for this opportunity and click the OK soft key.
- Click Submit.
The Opportunities detail view displays the information you have just entered.
- Add the company name for this opportunity by linking to the Company link.
The Pick Company view appears.
- Pick a company from the list.
The Opportunity detail view appears along with the updated company information.
- Select the Sales Stage link to pick a sales stage for the opportunity.
The Sales Stage view appears.
- Pick the desired sales stage and click OK.
- Click the Submit soft key.
The Opportunity view now shows the updated sales stage.
- Select the Main menu link to return to the Main Menu.
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Siebel Wireless Administration Guide For Financial Services Published: 18 April 2003 |