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Siebel eMail Response and Business Services


Siebel eMail Response uses business services to interact with your database. A business service provides a new top-level object (such as a business object or applet) that can be used to implement reusable business logic and implement business rules capabilities. For more information about business services, see Siebel Tools Reference.

Siebel eMail Response uses many business services and their associated input arguments in its workflow processes. The two business services used by eMail Response are Inbound Email Manager and Inbound Email Database Operations.


 Siebel eMail Response Administration Guide 
 Published: 21 April 2003