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Siebel eMail Response Administration Guide > Completing Typical Setup Tasks > Revising and Activating Workflow Processes >

Workflow Status

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Workflows are shipped with a status of Inactive. You may want to make changes to the workflows, but it is not required.

For you to activate or modify any workflow, it must have a status of In Progress. To change the status of a workflow to In Progress, you select the workflow and click Revise on the Workflow Processes list. This makes a copy of the original (inactive) workflow and assigns a status of In Progress to the copy.

There are four values for workflow status:

Inactive. A preconfigured workflow installed with an application. Only these workflows display the Inactive status.

To activate an inactive workflow without making changes, you click Revise and then click Activate. To modify any workflow no matter what its status, you click Revise, make your changes, and click Activate.

CAUTION:  Never delete a workflow in Inactive status. By maintaining a copy of the original workflow, you will always have the original, unchanged workflow to use for future revisions.

In Progress. After you select a workflow process and click Revise, a new record appears with an In Progress status. You can make changes to a workflow before you activate it or you can activate it without making changes. In Progress workflows must be activated before they can be used.
Outdated. A previously active workflow that you have replaced. You will have an Outdated record for each previously active workflow. Outdated workflows are like backup copies containing old information. The Created Date field can help you identify the version in an Outdated workflow record.
Active. The activated workflow that will be used to process eMail Response work items. Only one workflow for each process can be active.

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