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Siebel eMail Response Administration Guide > Troubleshooting eMail Response >
Cannot Activate Workflow Process
Description. When I activate eMail Response workflows in the Business Process Administration screen, the following error appears:
Cannot activate workflow process '<ProcessName>' version [<VersionNumber>]. Make sure it has 'In Progress' status.
How to diagnose. Verify the status of the workflow process that you are trying to activate.
Possible cause. You cannot activate a workflow process unless its status is In Progress.
How to resolve. You must select a workflow process, click Revise to create a new workflow process record with a status set to In Progress, and then click Activate. If the status of the workflow is not In Progress, use Revising and Activating Workflow Processes.
NOTE: You do not have to change the workflow before you activate it. However, you must change the status to In Progress.
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Siebel eMail Response Administration Guide Published: 21 April 2003 |