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Siebel eSales Administration Guide > Administrative Tasks > Modifying Credit Card Charges >
Reversing Charges
Releases the amount of money reserved by an authorization. This transaction is important because authorizations reserve part of a cardholder's credit and therefore reduce the total amount of credit available.
NOTE: Reversal of charges cannot be done using the CyberSource Internet Commerce Suite. Authorizations are allowed to expire after not being settled for a specified period of time, usually one week.
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Siebel eSales Administration Guide Published: 18 April 2003 |