Siebel eTraining Guide > Working with Customer Information > Manually Viewing and Scoring Skills Tests >

Viewing Skill Test Results

The following procedures describe how to view skills test results and how to manually score questions of type Text or Essay.

To manually view skills test results

  1. From the application-level menu, choose View > Site Map > Training Administration > Test Results.

    2. Each Test Results list record shows the name of a person who took a test, the test that person took, the score, and other information.

  2. To view detailed information about a user's performance on a test, select the appropriate record in the Tests list, and click the Result Details view tab.

    3. The User Answers list shows the selected user's answers to the selected question.

  3. To view detailed information about the selected user's answers to a particular question, select the question in the Result Details list, and then scroll down to view the User Answers and Answers lists.

    4. The Answers list shows the available answers for multiple-choice questions. Each correct answer is indicated by a check mark in the Correct field.


 Siebel eTraining Guide 
 Published: 21 April 2003