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Registering for a Scheduled Class

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If an Instructor-Led or Distance Learning class is being offered at various times or locations, each offering of the course is called a class or class session. Use the following procedure to register for any class listed on the eTraining Web site.

Registered contacts who are not associated with an account cannot register for a class unless a system default price list is set up. For more information, see Siebel eSales Administration Guide.

To register for a scheduled class

Log in to the eTraining site as a registered user or a new user.

For more information, see Ways to Log In.

Click the Find Training view tab, and drill down on the Find Training hyperlink.

Find Training hyperlinks may appear on the eTraining home page.

In the Courses list, drill down on the name of the course for which you want to register.
Click Enroll for the class session you want to attend.
In the Class Detail form, verify the values in the Name, Start, End, and Location fields.
If there is no fee for the training you have selected, and if space is still available, the registration process is complete. Skip the remaining steps of this procedure.

If it is a Distance Learning class, then the page contains a Course Launch button where the course can be immediately accessed. For any type of class, the My Classes and My Distance Learning Classes views are updated to include a registration number and confirmed status.

NOTE:  If the administrator did not select the Auto-Confirm flag (check box cleared), then enrollment status is set to Pending-Approve. This functionality allows administrators to manually manage the enrollment.

If there is no room in the course (maximum enrollment has already been reached), you are automatically placed on a waiting list for any open spaces. Skip the remaining steps of this procedure.

The Course Details view appears, showing a registration number and a status of Waitlisted for the registration. The My Classes and My Distance Learning Classes views are updated to include a registration number and wait-listed status.

NOTE:  If the administrator has specified a maximum waitlist size and the waitlist has been filled, then the user receives a message saying that no space is available on the waitlist. At this point, go to the Class Schedule view and select another class session.

If there is a fee for the training, and if space is still available, the Shopping Cart appears, containing information about the charge for the training.

If you want to register for more training before paying, navigate to the appropriate screen and continue registering. Your registration status is Pending until you pay. When you are ready to pay, continue to the Step 6.

Click Check Out to display the Payment Method form, and enter your credit card and billing information.

If you have used the Shopping Cart before, your previously entered information may appear for you to edit or confirm.

Click Continue to display the Order Summary, verify that all information is correct, and click Confirm Order.
Click Return to Home Page, then use one of the following methods to view the appropriate registered class list:
For an Instructor-Led class, click View My Class Schedule to display the My Classes list.
For a Distance Learning class, click the My Training screen tab.

If you are using eTraining screens within another Siebel application, and no My Training screen tab is available, select My Training in the Show drop-down list, and click the My Distance Learning Classes link to display the My Distance Learning Classes list.

The list that appears includes the training you selected, with the Status field set to Confirmed, showing that you have been registered for the training.

If your registration is successful, you automatically receive an email confirming your course enrollment. A reminder email is also sent three days before the course is scheduled to begin.

NOTE:  Users can also view quote and order details from the My Account page. For more information, see Siebel eSales Administration Guide.

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