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Application Guide for Oracle Self-Service E-Billing (Business Edition) > Analytic Reports > Service DetailsThe user can use this use case to view contract call detail information. Table 44 lists and describes the use case functions.
Main Path for Service DetailsThe following path describes the Service Detail use case:
Alternate Paths for Service DetailsAlternate paths can occur in this use case. The user modifies the query parameters1 The user changes any of the query parameters on the Report tab or his or her hierarchy context position and selects Display to execute report.
Customize report
The user selects the Printer-Friendly actionOracle Self-Service E-Billing invokes the Printer-Friendly use case. The user selects the Download action (CSV or XML)Oracle Self-Service E-Billing downloads the report in the selected format. Exceptions for Service DetailsThe following exceptions can occur with this use case. The user encounters a server system error Oracle Self-Service E-Billing invokes the error message use case. |
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