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Application Guide for Oracle Self-Service E-Billing (Business Edition) > Statement Presentment >

Viewing a Service Summary

The Viewing a Service Summary use case is used so that a user can view a summary of charges for a single service agreement. This is both a business and consumer use case. Table 23 lists and describes the features.

Table 23. Viewing a Service Summary
Feature
Description

Name

Viewing a Service Summary

Functional Area

Statement

Primary User

Business administrator, business manager, business subscriber, consumer primary user

Trigger

A user selects a service agreement number in Billing Summary, Statement Summary, and Account Summary.

Standard Features
  • Printer-friendly view
  • Download CSV or XML

Configuration Points

Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:

  • CSV. The maximum number of output lines.
  • XML. A percentage of the CSV threshold value (Default is 20%).

For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.

Main Path for Viewing a Service Summary

  • The user selects the Statements tab and the Service Summary link.

Alternate Paths for Viewing a Service Summary

The following alternate paths apply to Service Summary.

The user selects a different service agreement number from drop-down

The UI displays the Service Summary for the selected service agreement number and current period.

The user selects a different bill date

The UI displays the Service Summary for the current service agreement number for the selected period.

The user selects the Total Usage Charges link

The UI displays the Usage Summary for the current service agreement and current period.

The user selects a Usage Type

This path has the following usage types:

  • Usage Type 1 (Voice). Links to Voice Detail Report for the current service agreement and current period.
  • Usage Type 2 (Messages). Links to Messages Detail Report for the current service agreement and current period.
  • Usage Type 3 (Data). Links to Data Detail Report for the current service agreement and current period.
  • Usage Type n. Links to N Detail Report for the current service agreement and current period.
    
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