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Application Guide for Oracle Self-Service E-Billing (Consumer Edition) > Analytic Reporting Use Cases >
Viewing the Service Billing Trend Report
This report tracks the monthly charges for one or more service numbers over a user defined reporting period. Table 30 lists and describes the Service Billing Trend use case functions.
Table 30. Viewing the Service Billing Trend Report
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Name |
Viewing the Service Billing Trend Report |
Description |
This report tracks the monthly charges for one or more service numbers over a user defined reporting period. |
Feature Area |
Analytic Reports |
Primary User |
Consumer user, CSR hosting administrator |
Prerequisites |
The user has been successfully enrolled and authenticated. |
Trigger Points |
The end user clicks the Analytics Tab, and then clicks the Service Billing Trend link or selects Service Billing Trend from the list. |
Chart |
Bar Chart (Default):
- X-axis: Reporting Period
- Y-axis: Dollars
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Standard Features |
- Printer-Friendly view.
- Download CSV or XML.
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Report Content |
Header:
- Report Details
- Number of Items
Columns:
- Period (Sort Most Recent First, hyperlink to Service Details)
- Monthly Charges
- Usage Charges
- Credits
- Other Charges
- Taxes
- Total
Footer (Total Row):
- Total - Literal
- Monthly Charges
- Usage Charges
- Credits
- Other Charges
- Taxes
- Total
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Configuration Points |
- Report Threshold Value for Batch Mode. Determines the number of result set lines above which a report must process in batch mode instead of as an online download. You can set values for each type of download file:
- CSV. The maximum number of output lines.
- XML. A percentage of the CSV threshold value (default is 20%).
For example, if the CSV report threshold is set to 3,000 result set lines, then an XML threshold value set at 20% must process in batch mode when it has 600 or more result set lines.
- All report detail columns are sortable.
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Business Rules |
None |
Notes |
The end user can submit a batch request for this report. |
Main Path for Viewing the Service Billing Trend Report
1 The user selects the report from the List of Billing Reports.
- Oracle Self-Service E-Billing determines query parameters according to report context or default values and displays the report.
Alternate Paths for Viewing the Service Billing Trend Report
Alternate paths can occur in this use case. The user selects an active link
Oracle Self-Service E-Billing displays the List of Standard Reports.
The user selects an active page tab for the active report or to request a batch report
Oracle Self-Service E-Billing displays the selected page.
The user selects the Download action
Oracle Self-Service E-Billing downloads the report.
The user selects the Printer-Friendly action
Oracle Self-Service E-Billing invokes Printer-Friendly use case.
The user changes reporting period
Oracle Self-Service E-Billing displays the report for the new period.
The user selects a different report
Oracle Self-Service E-Billing displays the selected report.
Exceptions for Viewing the Service Billing Trend Report
Exceptions can occur with this use case. The user encounters a server system error
Oracle Self-Service E-Billing invokes the Error Message use case.
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