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Email Template (Consumer Edition) |
Bill Ready |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: You Have a New Bill Dear $User, The following accounts registered under your email address have new e-Bills: Account Number: $Account_Number Service Number: $Service_Number of Account $Account_Number You have additional bills; only $Cutoff_Number accounts have been displayed above. To view your e-bills, click $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Enrollment (B2C User) |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: You Have Been Enrolled Dear $User, Welcome! You have successfully enrolled in the Customer Care Application. You can now start managing and paying your bills online. Why wait! Please visit $Secure_Billing_URL to finish the enrollment process. This is an automatically generated email. Please do not reply to this message. |
Enrollment (CSR User) |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: You Have Been Enrolled Dear $User, Welcome! Your administrator has enrolled you in the Customer Care Application. Contact your company administrator at $Admin_Email to receive your assigned username. Then visit $Secure_Billing_CSR_URL to finish the enrollment process. Log in now and you will be redirected to create your own personal password. This is an automatically generated email. Please do not reply to this message. |
Enrollment (CSR Administrator) |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: You Have Been Enrolled Dear $User, Welcome to the Customer Care Application. Now you can start managing other customer service representatives and assisting customers with e-billing. Please visit $Secure_Billing_CSR_URL to finish the enrollment process. Log in now and you will be redirected to create your own personal password. This is an automatically generated email. Please do not reply to this message. |
Enrollment (Migrated B2C User) |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: You Have Been Enrolled Dear $User, Welcome to the Customer Care application. You can now start managing and paying your bills online. Why wait! Please visit $Secure_Billing_URL to finish the enrollment process. This is an automatically generated email. Please do not reply to this message. |
Enrollment (Migrated CSR User) |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: You Have Been Enrolled Dear $User, Welcome to the Customer Care application. Please visit $Secure_Billing_CSR_URL to finish the enrollment process. This is an automatically generated email. Please do not reply to this message. |
Job Alert Success |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Job Completed Successfully Dear $User, The following job completed successfully: $Job_Name$ Job_Type$ Job_Instance_ID $DDN |
Job Alert Failure |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Job Failure Dear $User, The following job did not complete successfully: $Job_Name$ Job_Type$ Job_Instance_ID $DDN $Exception |
Recurring Payment Confirmation |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Welcome to Automatic Bill Payment Dear $User, You have successfully enrolled in the Automatic Bill Payment program for your online accounts. The first automatic bill payment will take place after your next billing cycle. You will receive a payment confirmation email when the payment is submitted. Account Number: $Account_Number Payment Type: $Payment_Type Amount: $Amount You can continue to make other payments on your account using the Quick Payment option on the Payments Menu. Click $Billing_URL to view your e-bills anytime. Thank you for using Automatic Bill Payment. This is an automatically generated email. Please do not reply to this message. |
Recurring Payment Configuration Update |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Automatic Bill Payment Settings Have Been Updated Dear $User, The Automatic Bill Payment settings for your online accounts have been updated. Account Number: $Account_Number Payment Type: $Payment_Type Amount Due: $Amount_Due Thank you for using Automatic Bill Payment. Please continue visiting $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Recurring Payment Delete |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Automatic Bill Payment Participation Cancelled Dear $User, This notification confirms that your participation in Automatic Bill Payment has been cancelled. Account Number: $Account_Number Payment Type: $Payment_Type Amount: $Amount Please continue visiting $Billing_URL. Thank you for using Automatic Bill Payment. This is an automatically generated email. Please do not reply to this message. |
Successful Quick Payment |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Thank You for Your Quick Payment Dear $User, Thank you for submitting the following one-time Quick Payment: Account Number: $Account_Number Amount: $Amount Master Reference Number: $Reference_Number Thank you for using Quick Payment. Visit us again to make your next online payment at $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Quick Payment Failure |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Quick Payment Failed A problem occurred during your one-time Quick Payment transaction. The following payment did not process successfully: Amount: $Amount Master Reference Number: $Reference_Number Please visit $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Payment Due |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: You Have a Payment Due Dear $User, You have a payment due for each of the following accounts: Account: $Account Due Date: $Due_Date Due Amount: $Amount_Due You have additional bills; only $Cutoff_Number accounts have been displayed above. Thank you for using online payment. Please continue visiting $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Payment Scheduled |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Automatic Payment Schedule Confirmed Dear $User, Automatic payments have been scheduled for the following accounts: Account: $Number Due Date: $Due_Date Total Amount Due: $Due_Amount Amount Paid: $Configured_Amount Outstanding Balance: $Balance_Due $Statement_Credit has been credited to your account. Thank you for using online payment. Please continue visiting $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Payment Success |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Thank You for Your Payment Dear $User, Your payments for the following accounts completed successfully: Account: $Number Amount Due: $Due_Amount Please continue visiting $Billing_URL. Thank you for using online payment. This is an automatically generated email. Please do not reply to this message. |
Payment Failure |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Payment Did Not Complete Successfully Dear $User, Your online payment for the following accounts has failed: Account: $Number Amount Due: $Due_Amount Please continue visiting $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Statement Threshold |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: 1st Notice - Your Payment Threshold Exceed Dear $User, Your most recent statement has exceeded the payment threshold you have set for yourself. Please log into your self-service application at $Secure_Billing_URL and make the necessary changes. Thank You |
Payment Threshold |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Automatic Payment Threshold Has Been Reached Dear $User, The amount due exceeds the threshold you set for automated payment for the following accounts: Account: $Number Amount Due: $Due_Amount Configured Amount: $Configured_Amount Please continue visiting $Billing_URL. Thank you for using online payment. This is an automatically generated email. Please do not reply to this message. |
Credit Card Expiration |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Credit Card is About to Expire Dear $User, The following credit card account used for online payments is about to expire: Credit Card Number: $Credit_Card_Number Expiration Date: $Expiration_Date Please continue visiting $Billing_URL. Thank you for using online payment. This is an automatically generated email. Please do not reply to this message. |
Payment Account Create |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Payment Account Created Successfully Dear $User, The following payment account has been created successfully: Account Name: $Account_Name Thank you for using online payment. Please continue visiting $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Payment Account Update |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Payment Account Updated Successfully The following payment account below has been updated successfully: Account Name: $Account_Name Please continue visiting $Billing_URL. Thank you for using online payment. This is an automatically generated email. Please do not reply to this message. |
Payment Account Delete |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Payment Account Deleted Successfully Dear $User, The following payment account has been deleted successfully: Account Name: $Account_Name Please continue visiting $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Batch Report Ready |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Batch Reporting Status Dear $User, This notification is to inform you of the status of your batch report: Report Name: $Report_Name Create Date: $Create_Date Start Date: $Start_Date End Date: $End_Date Status: $Status Please continue visiting $Billing_URL. This is an automatically generated email. Please do not reply to this message. |
Login Password Changed |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Login Password Has Been Changed Dear $User, Your login password has been changed; you can use the new password to login. Thank you for using online payment. This is an automatically generated email. Please do not reply to this message. |
End User Account Reactivated |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Account Has Been Reactivated Dear $User, Your account has been reactivated. You can now continue managing and paying your bills online using the online Customer Care Application. Why wait! Please visit $Secure_Billing_URL to finish the reactivation process. Thank you for using online payment. This is an automatically generated email. Please do not reply to this message. |
CSR User Account Reactivated |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Account Has Been Reactivated Dear $User, Your account has been reactivated; you can once again access your online Customer Care Application. Please visit $Secure_Billing_CSR_URL to finish the reactivation process. This is an automatically generated email. Please do not reply to this message. |
Migrated End-User Account Reactivated |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Account Has Been Reactivated Dear $User, Your account has been reactivated. You can now continue managing and paying your bills online using the online Customer Care Application. Why wait! Please visit $Secure_Billing_URL to finish the reactivation process. Thank you for using online payment. This is an automatically generated email. Please do not reply to this message. |
Migrated CSR User Account Reactivated |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Account Has Been Reactivated Dear $User, Your account has been reactivated; you can once again access your online Customer Care Application. Please visit $Secure_Billing_CSR_URL to finish the reactivation process. This is an automatically generated email. Please do not reply to this message. |
Password Expired |
From: admin@yourcompanydomain.com Sent: Date Time To: User Subject: Your Administrator Password is Expiring Dear $User, Your account password will expire in $Number_Days days. Please set a new password. Thank you for using online payment. This is an automatically generated email. Please do not reply to this message. |