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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Introduction to the Connector
1.1
Connector Features
1.2
Oracle Enterprise Manager Alerts Transmitted to Netcool/OMNIbus Events
1.3
Oracle Enterprise Manager Event Polling to Netcool/OMNIbus
1.4
Versions Supported
1.5
Prerequisites
2
Installing the Connector
2.1
Installation Platforms
2.2
Installing the IBM Netcool/OMNIbus Web Service
2.3
IBM Netcool/OMNIbus Web Service on Unix
2.3.1
Installing the Web Service on Unix
2.3.2
Running the Web Service on Unix
2.3.3
Testing the Web Service on Unix
2.3.4
Copying the Required .jar Files
2.4
IBM Netcool/OMNIbus Web Service on Windows
2.4.1
Installing the Web Service on Windows
2.4.2
Running the Web Service on Windows
2.4.3
Testing the Web Service on Windows
2.5
Adding Signed Certificates to Enterprise Manager
2.5.1
Adding Signed Certificates to cacerts
2.6
Oracle Enterprise Manager Event Polling to Netcool/OMNIbus
2.7
Installing and Running the IBM Netcool/OMNIbus Agent
2.7.1
Installing the Agent
2.7.2
Running and Stopping the Agent
2.8
Installing the IBM Netcool/OMNIbus Connector in Oracle Enterprise Manager
2.9
Registering Templates
3
Configuring the Connector
3.1
Configuring the General Page
3.2
Configuring the Targets Page
3.3
Testing the IBM Netcool/OMNIbus Connector
3.4
Sending Oracle Enterprise Manager Alerts to IBM Netcool/OMNIbus
3.4.1
Creating Notification Rules
3.4.2
Updating Notification Rules
3.4.3
Viewing Oracle Enterprise Manager Alerts
3.5
Sending IBM Netcool/OMNIbus Events to Oracle Enterprise Manager
4
Changing Default Configurations
4.1
Customizing Mappings
4.1.1
XML Format of IBM Netcool/OMNIbus Events
4.1.1.1
Mappings Between XML Format and Event Field Names
4.1.1.2
Extended Fields
4.1.2
XML Format of Oracle Enterprise Manager Alerts
4.1.3
Changing a Mapping
4.2
Changing Default Port Numbers
5
Troubleshooting the Connector
5.1
Preparing for Troubleshooting
5.2
Using the Correct URL for Netcool/OMNIbus Web Service Operations
5.3
Diagnosing Problems with Event Generation and Updates
5.3.1
Alerts from Oracle Enterprise Manager to Netcool/OMNIbus
5.3.2
Events from Netcool/OMNIbus to Oracle Enterprise Manager
5.4
Resolving Alerts from Oracle Enterprise Manager
5.4.1
Invalid Web Service Credentials
5.4.2
SSL Not Configured in Enterprise Manager
5.4.3
Netcool/OMNIbus Web Service Is Down
5.4.4
Unknown Host
5.4.5
Invalid IP Address or Port Number
5.4.6
Invalid URL Path
5.4.7
Netcool/OMNIbus Server Not Operational
5.4.8
Netcool/OMNIbus Server Timeout
5.4.9
Probe is not Running or Invalid Port Specified in the Configuration
5.5
Resolving Events from Netcool/OMNIbus
5.5.1
Invalid Web Service Credentials
5.5.2
SSL Not Configured in Oracle Enterprise Manager
5.5.3
Netcool/OMNIbus Web Service Is Down
5.5.4
Invalid Port Number
5.5.5
Unknown Host
5.5.6
Invalid IP Address
5.5.7
Invalid URL Path
A
Default Mappings
A.1
Data Translation Files
A.1.1
createEvent Operation
A.1.2
updateEvent Operation
A.1.3
getNewAlerts and getUpdatedAlerts Operations
Index
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