6 Enabling SSL for HTTPS

Follow the instructions provided in the following sections if you choose HTTPS as the protocol to establish a connection between Siebel Help Desk and Enterprise Manager.

Generating a Certificate Request File

Generate a certificate request file for the Siebel Help Desk and send it to the Certificate authority, such as VeriSign.


The certificate request file is dependent on the Web server that Siebel uses.

Importing the Certificate from the Certificate Authority

After you get the certificate, import it to the Web server that Siebel uses. The import mechanism varies depending on the Web server that the Siebel Help Desk uses.

Adding Signed Certificates to Wallet Manager


Oracle Wallet Manager is available at $ORACLE_HOME/bin on OMS. See the Oracle Application Server Administrator's Guide for details.

Do the following on Enterprise Manager:

  1. As Super Administrator, create a wallet using the following orapki utility command at the OMS host:

    orapki wallet create -wallet client -auto_login


    orapki is available at $ORACLE_HOME/bin on OMS.
  2. Add the trusted certificate to the wallet by entering the following command:

    orapki wallet add -wallet client -trusted_cert -cert verisignCert.cer

  3. To view the content of the wallet, enter the following command:

    orapki wallet display -wallet client

    Ensure that ewallet.p12 is available.

  4. In Oracle Wallet Manager, open the client certificate ewallet.p12.

  5. Go to Select Trusted Certificates and select Operations on the main menu.

  6. Select Export All Trusted Certificates.

  7. Save the file as certdb.txt.

  8. Place the file certdb.txt in the connector home root directory ($OMS_HOME/sysman/connector).

    If the file certdb.txt already exists in the root directory, open the file and add the contents of your certdb.txt to the existing content.

Now Java SSL can use this file for communication between Enterprise Manager and the Siebel server in HTTPS mode.

See Also:

For information on creating a wallet, see "Creating and Viewing Oracle Wallets with orapki" in the Oracle Database Advanced Security Administrator's Guide, 10g Release 2 (10.2).