System Requirements and Supported Platforms: Requirements for High Interactivity Clients (Employee Applications)

Table 7 lists the supported Web browser and client operating system combinations for high interactivity mode deployments, where an "X" indicates support. See Table 8 for supported versions, required minimum patch levels, and other third-party software requirements. Siebel applications work in the supported browsers.

NOTE: The Siebel Client environments are supported on Windows 2000 and Windows XP with Microsoft's "Multilingual User Interface" (MUI) installed. Using MUI will result in certain OS UI elements, such as menus and dialogs, to be displayed in the MUI language chosen, while others display in English. This is due to a Microsoft defect.

1. Using add-in toolbars with these browsers is not supported, as some add-in toolbars have been found to cause character corruption and other serious problems.

Table 8 lists the third-party software products that must be installed on the various Siebel client machines. These products are not provided by Oracle; they must be obtained by the customer.

NOTE: Table 8 includes the latest supported versions of required client software. In some instances, a newer version may be supported in a maintenance release. Therefore, see the "Applicable Release" column to see if a particular environment is supported in your release.

Table 8. Software Requirements for High Interactivity Clients
Third-Party Product	Prerequisite and Notes	Applicable Release
Microsoft Windows 7		7.8.2.14 QF0E03
Microsoft Windows XP Professional¹	Service Pack 1 or above is a prerequisite for customers running Windows XP Professional. Microsoft makes service packs available at: http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx Additional information regarding fixes in this Service Pack can be found at: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324720	7.8.0 or higher
Microsoft Windows 2000 Professional	Service Pack 4 or above is a prerequisite for customer running Windows 2000. Microsoft makes service packs available at: http://www.microsoft.com/windows2000/downloads/servicepacks Additional information regarding fixes in this Service Pack can be found at: http://support.microsoft.com/kb/327194/EN-US/	7.8.0 or higher
IBM DB2 Runtime Client 8.2	FixPak 5s or higher is a prerequisite for IBM DB2 UDB and DB2 for OS/390 and z/OS deployments. For DB2 for z/OS deployments, the Runtime Client 8.1 should be used in conjunction with a DB2 Connect EE server, version 8.1². This Siebel-specific FixPak can be found at: ftp://ftp.software.ibm.com/ps/products/db2/fixes/english-us/siebel/siebel7/	7.8.0 or higher
IBM DB2 Connect PE 8.2	FixPack 5s is required for IBM DB2 UDB for OS/390 and z/OS deployments where the DB2 Runtime Client/DB2 Connect EE 8.1¹ combination described above is not used. This Siebel-specific FixPak can be found at: ftp://ftp.software.ibm.com/ps/products/db2/fixes/english-us/siebel/siebel7/	7.8.0 or higher
Oracle 9i Client		7.8.0 or higher
Oracle Net Service (shipped with Oracle 10.1.0.4)		7.8.0 or higher
Microsoft Internet Explorer 6.0	Internet Explorer 6.0 Service Pack 1 or above is a prerequisite for Siebel 7 high interactivity applications running on Internet Explorer 6.0. Microsoft makes this patch and related information available through their support organization or the following download location: http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp The following environments are affected: Siebel HI Client (Siebel Web Client, Siebel Dedicated Web Client, Siebel Mobile Web Client, Siebel Tools). Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB867801) or above is a prerequisite for Siebel 7 HI applications running on Internet Explorer 6.0. Microsoft makes this patch and related information available through their support organization or the following download location: http://www.microsoft.com/downloads/details.aspx?FamilyId=06F49985-F19F-4B50-A75F-7636D8BEE576&displaylang=en The following environments are affected: Siebel HI Client (Siebel Web Client, Siebel Dedicated Web Client, Siebel Mobile Web Client, Siebel Tools).	7.8.0 or higher
Microsoft Internet Explorer 6.0	Sun Java Runtime Environment (JRE) 1.4.2 or above is required for high interactivity applications running Internet Explorer 6.0.	7.8.0 or higher
Microsoft Internet Explorer 7.0		7.8.2.7 or higher
Microsoft Internet Explorer 8.0		7.8.2.14 QF0E03
1. According to Microsoft, the ability to temporarily block the delivery of the Windows XP Service Pack (SP2) through Automatic Update (AU) and Windows Update expired on April 12, 2005. For further information and guidance about the temporary blocking mechanism, access the following URL: http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2aumngmspx. 2. IBM DB2 UDB version 8.2 is equivalent to IBM DB2 UDB version 8.1 with FixPak 7 or higher.

Deployment Requirements/Settings

There are specific application and browser settings and patches required to support the Siebel application. These may change over time based on security and other settings that are implemented in third party products. These settings and application patches are documented in Siebel documentation and some are automatically validated. Changes in third-party products that affect the Siebel application setting requirements after product release are documented on My Oracle Support.

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