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Virtual CTI Driver

The Virtual CTI Driver is provided with Siebel applications version 7.8.2.10 or higher and supports CTI connectivity to Oracle Contact Center Anywhere. Table 22 lists the requirements for Oracle Contact Center Anywhere.

Table 22. Virtual CTI Driver for Oracle Contact Center Anywhere
Vendor
Siebel Version
Operating System
Oracle Contact Center Anywhere Version

Oracle

7.8.2.10 or above

Microsoft Windows 2003

8.1.3
    
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