Siebel System Requirements and Supported Platforms > Client Environment Requirements >

Requirements for High Interactivity Clients (Employee Applications)


This section lists requirements for supported employee applications. For a definition of employee applications, see Categorization of Siebel 8 Applications.

Table 6 lists the supported Web browser and client operating system combinations for High Interactivity mode deployments, where Yes indicates support. See Table 8 for information about supported versions, required minimum patch levels, and other third-party software requirements. Siebel applications work in the supported browsers, including when the browser is an ActiveX control.

NOTE:  The Siebel Client environments are supported on Windows XP with Microsoft's "Multilingual User Interface" (MUI) installed. Using MUI will result in certain OS UI elements, such as menus and dialogs, being displayed in the MUI language chosen, while others display in English. This is due to a Microsoft defect.

NOTE:  Siebel ActiveX controls are supported for High Interactivity, and work in both 32-bit and 64-bit environments, but only the 32-bit version of Internet Explorer is supported.

Table 6. Supported Web Browsers for High Interactivity Clients
Client Operating System
Browser1
 
Microsoft Internet Explorer 6.0
Microsoft Internet Explorer 7.02
Microsoft Internet Explorer 8.03

Microsoft Windows XP Professional SP3 or above

Yes

Yes

Yes

Microsoft Vista4

No

Yes

Yes

Microsoft Windows XP Tablet PC Edition 2005 SP2 or above

Yes

No

No

Microsoft Windows 7 Professional and above5

Yes

Yes

Yes

1Using add-in toolbars with these browsers is not supported, as some add-in toolbars have been found to cause character corruption and other serious problems.

2Note that Microsoft Internet Explorer 7.0 is supported as of the 8.0.0.2 Fix Pack.

3Note that Microsoft Internet Explorer 8.0 is supported as of the 8.0.0.8 Fix Pack.

4Note that Microsoft Vista is supported as of the 8.0.0.3 Fix Pack.

45.| Note that Microsoft Windows 7 is supported as of the 8.0.0.9 Fix Pack.

Table 7 lists the third-party software products that must be installed on the various Siebel client machines on which you will run Siebel Developer Web Clients. These products are not provided by Oracle; they must be obtained by the customer.

NOTE:  Table 7 includes the latest supported versions of required client software. In some instances, a newer version may be supported in a maintenance release of Siebel Business Applications.

Table 7. Software Requirements for the Siebel Developer Web Client
Third-Party Product
Prerequisites and Notes
Applicable Release

IBM UDB Runtime Client 8.1

For customers connecting to UDB for OS/390 and System z deployments, the Runtime Client 8.1 should be used in conjunction with a UDB Connect EE server, version 8.1.

FixPak 12 or above is a prerequisite for IBM UDB LUW and UDB for OS/390 and System z deployments.

The FixPak can be found at: http://www-306-ibm.com/software/data/db2/udb/support/downloadv8_linuxx8624kernelk.html#r12.

8.0

IBM UDB Connect PE 8.2

FixPak 12 or above is required for IBM UDB for OS/390 and System z deployments where UDB Runtime Client/UDB Connect is used.

The FixPak can be found at: http://www-306-ibm.com/software/data/db2/udb/support/downloadv8_linuxx8624kernelk.html#r12.

8.0

Microsoft Windows XP Professional

Service Pack 2 or above is a prerequisite for customers running Windows XP Professional.

Microsoft makes service packs available at:

http://www.microsoft.com/windowsxp/downloads/updates/default.mspx

Additional information regarding fixes in this Service Pack can be found at: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324720

8.0

Microsoft Vista

 

8.0.0.3

Microsoft SNAC (SQL Native Client)

SNAC is a prerequisite for customers connecting to a Microsoft SQL Server 2005 deployment.

Microsoft makes it available on their support site: http://support.microsoft.com/default.aspx?scid=kb;EN-US;828396

8.0

Microsoft Internet Explorer 6.0

Internet Explorer 6.0 Service Pack 2 or above is a prerequisite for customers running Microsoft Windows XP Professional.

Microsoft makes this patch and related information available through their support organization or the following download location: http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx

Cumulative Security Update for Internet Explorer 6 Service Pack 2 (KB867801) or above is a prerequisite.

Microsoft makes this patch and related information available through their support organization or the following download location: http://www.microsoft.com/downloads/details.aspx?FamilyId=06F49985-F19F-4B50-A75F-7636D8BEE576&displaylang=en

Sun Java Runtime Environment (JRE) 1.5.0 or above is a prerequisite.

8.0

Microsoft Internet Explorer 7.0

N/A

8.0.0.2

Microsoft Internet Explorer 8.0

N/A

8.0.0.8

Microsoft Windows XP Tablet PC Edition 2005

N/A

8.0

Oracle Net Services (shipped with Oracle 10g)

For Oracle 10g deployments, this allows the client and the server to communicate.

8.0

Table 8 includes information about supported versions, required minimum patch levels, and other third-party software requirements for High Interactivity clients.

Table 8. Software Requirements for High Interactivity Clients
Third-Party Product
Prerequisites and Notes
Applicable Release

Microsoft Windows XP Professional

Service Pack 2 is a prerequisite for customers running Windows XP Professional.

Microsoft makes service packs available at:

http://www.microsoft.com/windowsxp/downloads/updates/default.mspx.

Additional information regarding fixes in this Service Pack can be found at: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q324720.

8.0

 

Microsoft Vista

N/A

8.0.0.3

Microsoft Internet Explorer 6.0

Internet Explorer 6.0 Service Pack 2 or above is a prerequisite for customers running Microsoft Windows XP Professional.

Microsoft makes this patch and related information available through their support organization or the following download location: http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx

Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB867801) or above is a prerequisite.

Microsoft makes this patch and related information available through their support organization or the following download location: http://www.microsoft.com/downloads/details.aspx?FamilyId=06F49985-F19F-4B50-A75F-7636D8BEE576&displaylang=en

Sun Java Runtime Environment (JRE) 1.5.0 or above is a prerequisite.

8.0

Microsoft Internet Explorer 7.0

N/A

8.0.0.2

Microsoft Internet Explorer 8.0

N/A

8.0.0.8

Deployment Requirements/Settings

There are specific application and browser settings and patches required to support the Siebel application. These may change over time based on security and other settings that are implemented in third-party products. These settings and application patches are documented in Siebel documentation and some are automatically validated. Changes in third-party products that affect the Siebel application setting requirements after product release are documented on My Oracle Support.

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