Table 46. Feature Availability Exceptions Applicable to Siebel CRM 8.1
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Views and Applets Affected |
Ask a Question Applet |
eCustomer, eService |
Home Page View (eService) |
Auction Applet |
eCustomer, eSales |
Product Catalog Category Detail View (eSales) Product Catalog Category Detail View - Add to Cart (eSales) Product Catalog Category Detail View - MultiSelect Check Box (eSales) Product Catalog Category Detail View - Product Basic (eSales) |
Branch Locator Applet |
eCustomer, eSales, eService |
Contact Us Communication Channel View |
Contact Customer Care Representative Applet |
eCustomer, eSales, eService |
Contact Us Communication Channel View |
Map Search Applet |
Service |
FS Home Page View |
My Compensation Applet |
Sales |
Sales Home Page View Home Page View (WCC) |
My Stocks Applet |
Sales, Service |
FS Home Page View Sales Home Page View |
Need Advice Applet |
eCustomer, eSales |
Home Page View (eCustomer) Home Page View (eSales) Product Catalog Category Detail View (eSales) Product Catalog Category Detail View - Add to Cart (eSales) Product Catalog Category Detail View - Category Only (eSales) Product Catalog Category Detail View - MultiSelect Check Box (eSales) Product Catalog Category Detail View - Product Basic (eSales) Product Catalog View (eSales) Product Detail - Features View (eSales) |
Our Company News Applet |
Call Center, Service, Partner Portal |
Anonymous User Home Page View (SCW) FS Home Page View Home Page View (WCC) Home Page View (SCW) |
Weather Applet |
Service |
FS Home Page View |
Web Search Applet |
Service |
FS Home Page View |
Yellow Pages Applet |
Service |
FS Home Page View |
Attribute Pricing Field/Column |
Call Center, Sales, Service |
Price List Item Applet Price List Item Applet (Read Only) Price List Item Form Applet Product Price List Applet |
Auction Privilege Field |
Call Center, Sales, Service |
User Admin Detail Applet |
Auto Allocate, Auto Substitute, and Allocate Below Safety Fields |
Call Center, Sales, Service |
Product Entry Applet Product Form Applet |
Allow Third Party Lister Field |
Call Center, Sales, Service |
Catalog Admin Catalog Detail Applet |
Branch Locator Hyperlink |
eService, eCustomer |
Contact Us Communication Channel Tiny Applet |
Book/Cancel Appointment Buttons |
Call Center, Sales, Service |
Service Request Activity List Applet |
Check Availability Button |
eSales, eCustomer |
Quote Form Applet - Current (eSales) |
Compensable Field/Column |
Call Center, Sales, Service |
Admin Class Product List Applet Product Entry Applet Product Form Applet Product List Applet |
Create Auction Button |
Call Center, Sales, Service |
Product Form Applet |
Configuration File Field |
Call Center, Sales, Service |
Product Entry Applet Product Form Applet |
Customize Button |
Call Center, Sales, Service, eSales, eCustomer |
Asset Mgmt - Asset Detail Applet FS Agreement Item List Applet Order Entry- Line Item List Applet Product Form Applet (eSales) Product List Applet - Add to Cart (eSales) Product Template Item List Applet Product Template Item List Applet 2 Quote Item List Applet |
Customizable Field/Column |
Call Center, Sales, Service, eSales, eCustomer |
Admin Class Product List Applet Price List Item Applet Product Entry Applet Product Form Applet Product List Applet Product Template Item List Applet Product Template Item List Applet 2 Quote Item List Applet (eSales) |
Collaborative Resources Button |
Call Center, Sales, Service Partner Portal |
Account Form Applet (SCW) Account List Applet (SCW) Activity List Applet (SCW) Campaign List Administration Applet Campaign List Administration Applet (SCW) Contact Form Applet (SCW) Contact List Applet (SCW) Opportunity Form Applet (SCW) Opportunity List Applet (SCW) Project Entry Applet Quote Form Applet Quote Form Applet (SCW) Quote Form Applet - Current (SCW) Quote List Applet (SCW) Service Request Detail Applet Service Request List Applet (SCW) |
Complex Product Pricing Model Field/Column |
Call Center, Sales, Service |
Price List Item Applet Price List Item Form Applet Product Price List Applet |
Decision Issues, Auctions, Training, and Events Tree Nodes |
Call Center, Sales, Service, Partner Portal |
User Catalog Explorer Applet User Catalog Explorer Applet (SCW) |
Delta Order Button |
Call Center, Sales, Service |
Order Entry - Line Item List Applet |
Get Advice Button |
Call Center, Sales, Service |
Order Entry - Order Form Applet Dashboard Order Entry - Order Form Applet Dashboard (Sales) Order Entry - Order List Applet Order Entry - Order List Applet (Sales) Quote Form Applet Quote List Applet |
Interactive Designer Project Field |
Call Center, Sales, Service |
Catalog Admin Catalog Detail Applet |
Make a Payment Link Check My Bills Link |
eService, eCustomer |
eService Account Quick Links Applet |
New User Hyperlink |
Partner Portal |
Login Applet |
Pricing Model Field |
Call Center, Sales, Service |
Price List Form Applet Price List Form Applet (Hidden) Price List Form Applet - Child Price List Item Form Applet |
Siebel Marketing Campaign Field |
Call Center, Sales, Service, Partner Portal |
Campaign Description Parent Form Applet Campaign Description Parent Form Applet - Admin Campaign List Administration Applet (SCW) |
Web Survey Session Column |
Call Center, Sales, Service |
Campaign Response List Applet |