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Features Not Supported in Siebel CRM Version 8.2


Table 46 lists the features that are not supported in Siebel CRM version 8.2. You must use Siebel Tools to remove these features from the views or applets that you intend to deploy.

Table 46. Feature Availability Exceptions Applicable to Siebel CRM 8.1
Feature
Siebel CRM Application
Views and Applets Affected

Ask a Question Applet

eCustomer, eService

Home Page View (eService)

Auction Applet

eCustomer, eSales

Product Catalog Category Detail View (eSales)

Product Catalog Category Detail View - Add to Cart (eSales)

Product Catalog Category Detail View - MultiSelect Check Box (eSales)

Product Catalog Category Detail View - Product Basic (eSales)

Branch Locator Applet

eCustomer, eSales, eService

Contact Us Communication Channel View

Contact Customer Care Representative Applet

eCustomer, eSales, eService

Contact Us Communication Channel View

Map Search Applet

Service

FS Home Page View

My Compensation Applet

Sales

Sales Home Page View

Home Page View (WCC)

My Stocks Applet

Sales, Service

FS Home Page View

Sales Home Page View

Need Advice Applet

eCustomer, eSales

Home Page View (eCustomer)

Home Page View (eSales)

Product Catalog Category Detail View (eSales)

Product Catalog Category Detail View - Add to Cart (eSales)

Product Catalog Category Detail View - Category Only (eSales)

Product Catalog Category Detail View - MultiSelect Check Box (eSales)

Product Catalog Category Detail View - Product Basic (eSales)

Product Catalog View (eSales)

Product Detail - Features View (eSales)

Our Company News Applet

Call Center, Service, Partner Portal

Anonymous User Home Page View (SCW)

FS Home Page View

Home Page View (WCC)

Home Page View (SCW)

Weather Applet

Service

FS Home Page View

Web Search Applet

Service

FS Home Page View

Yellow Pages Applet

Service

FS Home Page View

Attribute Pricing Field/Column

Call Center, Sales, Service

Price List Item Applet

Price List Item Applet (Read Only)

Price List Item Form Applet

Product Price List Applet

Auction Privilege Field

Call Center, Sales, Service

User Admin Detail Applet

Auto Allocate, Auto Substitute, and Allocate Below Safety Fields

Call Center, Sales, Service

Product Entry Applet

Product Form Applet

Allow Third Party Lister Field

Call Center, Sales, Service

Catalog Admin Catalog Detail Applet

Branch Locator Hyperlink

eService, eCustomer

Contact Us Communication Channel Tiny Applet

Book/Cancel Appointment Buttons

Call Center, Sales, Service

Service Request Activity List Applet

Check Availability Button

eSales, eCustomer

Quote Form Applet - Current (eSales)

Compensable Field/Column

Call Center, Sales, Service

Admin Class Product List Applet

Product Entry Applet

Product Form Applet

Product List Applet

Create Auction Button

Call Center, Sales, Service

Product Form Applet

Configuration File Field

Call Center, Sales, Service

Product Entry Applet

Product Form Applet

Customize Button

Call Center, Sales, Service, eSales, eCustomer

Asset Mgmt - Asset Detail Applet

FS Agreement Item List Applet

Order Entry- Line Item List Applet

Product Form Applet (eSales)

Product List Applet - Add to Cart (eSales)

Product Template Item List Applet

Product Template Item List Applet 2

Quote Item List Applet

Customizable Field/Column

Call Center, Sales, Service, eSales, eCustomer

Admin Class Product List Applet

Price List Item Applet

Product Entry Applet

Product Form Applet

Product List Applet

Product Template Item List Applet

Product Template Item List Applet 2

Quote Item List Applet (eSales)

Collaborative Resources Button

Call Center, Sales, Service Partner Portal

Account Form Applet (SCW)

Account List Applet (SCW)

Activity List Applet (SCW)

Campaign List Administration Applet

Campaign List Administration Applet (SCW)

Contact Form Applet (SCW)

Contact List Applet (SCW)

Opportunity Form Applet (SCW)

Opportunity List Applet (SCW)

Project Entry Applet

Quote Form Applet

Quote Form Applet (SCW)

Quote Form Applet - Current (SCW)

Quote List Applet (SCW)

Service Request Detail Applet

Service Request List Applet (SCW)

Complex Product Pricing Model Field/Column

Call Center, Sales, Service

Price List Item Applet

Price List Item Form Applet

Product Price List Applet

Decision Issues, Auctions, Training, and Events Tree Nodes

Call Center, Sales, Service, Partner Portal

User Catalog Explorer Applet

User Catalog Explorer Applet (SCW)

Delta Order Button

Call Center, Sales, Service

Order Entry - Line Item List Applet

Get Advice Button

Call Center, Sales, Service

Order Entry - Order Form Applet Dashboard

Order Entry - Order Form Applet Dashboard (Sales)

Order Entry - Order List Applet

Order Entry - Order List Applet (Sales)

Quote Form Applet

Quote List Applet

Interactive Designer Project Field

Call Center, Sales, Service

Catalog Admin Catalog Detail Applet

Make a Payment Link

Check My Bills Link

eService, eCustomer

eService Account Quick Links Applet

New User Hyperlink

Partner Portal

Login Applet

Pricing Model Field

Call Center, Sales, Service

Price List Form Applet

Price List Form Applet (Hidden)

Price List Form Applet - Child

Price List Item Form Applet

Siebel Marketing Campaign Field

Call Center, Sales, Service, Partner Portal

Campaign Description Parent Form Applet

Campaign Description Parent Form Applet - Admin

Campaign List Administration Applet (SCW)

Web Survey Session Column

Call Center, Sales, Service

Campaign Response List Applet

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