Bookshelf: Analytics Subject Areas for Siebel Operational Applications

This section contains Table 40, showing the relevant Analytics subject areas for Siebel operational applications (Siebel eBusiness Applications and Siebel Industry Applications).

Table 40. Analytics Subject Areas for Siebel Applications
Analytics Area	Relevant Subject Areas
Incentive Compensation	Incentive Comp
Automotive	Service Requests
Automotive	Vehicle Sales
Communications	Customer Satisfaction
	Customers
	Orders
	Products
	Service Requests
Consumer Sector	Consumer Sector
Enterprise Visibility	Enterprise Visibility
Workforce Analytics	Service Requests
	Workforce Performance
	Workforce Summary
	Workforce Training
Executive Analytics	Campaigns
	Customer Satisfaction
	Forecasting
	Orders
	Partners
	Pipeline
	Products
	Service Requests
	Workforce Performance
	Workforce Summary
	Workforce Training
Financial Services	Activities
	Campaigns
	Consumers
	Customer Satisfaction
	Customers
	Financial Accounts and applications
	Insurance Claims
	Insurance Policies
	Pipeline
	Service Requests
Product Sales Effectiveness	Agreement Details
	Agreement Overview
	Consumers
	Customer Satisfaction
	Orders
	Pricing
	Products
	Quotes
	Service Requests
Marketing Analytics	Campaigns
	Consumers
	Customers
Partner Analytics	Activities
	Campaigns
	Customer Satisfaction
	Customers
	Orders
	Partner Training
	Partners
	Pipeline
	Service Requests
Pharmaceuticals	Pharma Medical Education Effectiveness
	Pharma Objective Achievement
	Pharma Promotional Effectiveness
	Pharma Sales Effectiveness
	Rx Sales
Sales Analytics	Customers
	Forecasting
	Orders
	Pipeline
	Products
	Activities
	Agreement Details
	Agreement Overview
Service Analytics	Assets
	Consumers
	Customer Satisfaction
	eMail Response
	Orders
	Service Requests
	UQ Alarms
	UQ Employee Work Item Statistics
	UQ Route and Channel Statistics