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Siebel Analytics Installation and Configuration Guide > Installing Siebel Analytics Software in the UNIX Environment > Scripts for Basic Siebel Analytics Server Settings >

Stopping the Siebel Analytics Server Using UNIX Commands

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When starting the Siebel Analytics Server, the process utilizes additional processes and resources that may fail to stop cleanly when the Siebel Analytics Server is shut down.

When you first set up the environment, you must source sa.sh or sa.csh.

After you have set up DISPLAY, when using telnet, stop the server process using forcestop for one of the following reasons:

• You cannot shut down the Siebel Analytics Server cleanly with the commands

  run-sa.sh stop

  run-sa.csh stop

  Instead of the two preceding commands, use the command

  run-sa.sh forcestop

  for Bourne shell, or

  run-sa.csh forcestop

  for C shell.

• You have set up your environment with sa.sh or sa.csh and are using the command:

  nqsshutdown.exe -u Administrator

You may also want to check IPC resources using the command ipcs, and use the command ipcrm to remove the shared memory being used by the user ID running Siebel Analytics Server.

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