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Major Stages of Analytics Applications Upgrade

Figure 1 shows the upgrade flow for the major stages of the Siebel Business Analytics Applications upgrade process. Table 3 provides the documentation you should refer to for each stage of the upgrade. For the detailed steps and tasks associated with each stage, see Table 4.

Figure 1. Siebel Business Analytics Applications Upgrade Flow

You must complete the first and second stages sequentially; that is, you must first upgrade to the latest version of the Siebel Business Analytics platform and then install the latest version of Siebel Business Analytics Applications. You can perform stages three, four, and five simultaneously, but you must perform the tasks for these stages in the order listed in Table 4.

CAUTION:  It is highly recommended that you consider obtaining support from Siebel Professional Services to assist with the end-to-end upgrade process.

NOTE:  Upgrading Siebel CRM applications is out of the scope of this document. A CRM applications upgrade must precede the Siebel Business Analytics Applications upgrade. For more information, see Upgrade Guide.