8 NF-e Cancellation

If a user decides, for any reason, that a NF-e issued by ORFM must be cancelled or inactivate, it is possible to do it in ORFM, with the following conditions:

• It is possible to cancel an NF-e only by issuer location. So it is not possible to cancel another NF-e that was issued by another entity or location.

• The destination location cannot have received the NF-e.

In the same way, when an NF-e is electronically signed by SEFAZ, the NF-e is also electronically signed by SEFAZ when it is cancelled.

A user can cancel the NF invoice during the process of NF creation, approval, and after the NF is approved through the Fiscal Docs Find form.

An internal sequence is used during NF creation in the ORFM database. The internal sequence associated with the NF is stored in the database even when you submit the NF. NFs not associated to the official sequence are called pre-NF.

You will be able to see the pre-NF number in the Fiscal Documents form in the same field of the NF Fiscal Number. The label of this field will be dynamically updated while the Pre-NF Number is displayed. Once the NF is sent for approval, this field will be renamed to Fiscal Number and will hold the official NF-e number consumed by the sequence. Serial and sub-serial fields will also be updated only when the official sequence is consumed.

The NF can be cancelled in the following scenarios:

• When the NF is in progress and it was not submitted for approval at SEFAZ

• When the NF is submitted for approval at SEFAZ but it gets rejected or denied

• When the NF is approved at SEFAZ and a cancelation is required post-approval

To cancel the NF, do the following:

From the RMS Start Menu, select Fiscal Management, then Fiscal Documents.

1. In Contents Of Fiscal Documents, select Fiscal Documents. The Fiscal Docs Find window opens.

2. Select either View or Edit from the Action list.

3. From the Options menu, select NF Cancelation as shown in Figure 8-1.

   Figure 8-1 Cancelling NF-e through Options Menu

   
   

   The NF Cancelation window opens.

   Figure 8-2 NF Cancelation Window

   
   

   Table 8-1 NF Cancelation Fields and Description

   Fields	Description
   Schedule	This field displays the schedule number if available.
   Location ID	This field displays the location ID.
   Location	This field displays the description of the location that issued the NF-e or created the schedule.
   User:	This field displays the User ID logged in the form.
   Pre NF No	This field displays the pre-NF sequence number.
   Fiscal No	This field displays the fiscal document number.
   Status	This field displays the fiscal document status.
   Requisition Type	This field displays the requisition type.
   Issue Date	This field displays the fiscal document issue date.
   Canc.Status	This field displays the status of the cancelation action.
   Canc.Protocol	This field displays the cancelation protocol number returned by the NF-e integration.
   Canc.Req.Date	This field displays the date for when the NF-e cancelation request was submitted to NF-e solution.
   Logs	This field displays the error log message returned by NF-e integration.
   Inventory Reversal Steps	This field will be dynamically populated with the pre-defined inventory reversal step for each type of transaction.
   Result	This field will be updated with the status of the step execution (success or failed).
   Logs	This field displays the error log for each step.

   
   

4. Click NF Cancelation. The list displays the NFs that are scheduled to be cancelled.

5. Click OK. The NFs and schedule displays the Cancelation in Progress status and the form will be closed.

6. Click Cancel to cancel the transaction.