Installation and Upgrade Guide

Welcome

How To Use This Book

Audience

Organization

Typographical Conventions

BEA Documentation and Resources

Installation Prerequisites

Hardware and Software Requirements

Ports Required by Analytics

Quickstart Overview

Installation

Installing Analytics Services

Configuring the Analytics Database

Creating and Setting Up a Microsoft SQL Server Database

Creating and Setting Up an Oracle Database

Configuring Analytics

Installing the Interaction Component

Installing the Image Service Component

Installing the Automation Service Component

Starting Analytics and Portal Services

Registering Analytics with the Portal

Adding Analytics Jobs to the Automation Service

Upgrade

Upgrade Paths

Upgrading Analytics

Upgrading Analytics from Version 1.2 to 2.0

Upgrading Analytics from Version 1.1 to 2.0

Installation

Installing Analytics Services

Configuring the Analytics Database

Creating and Setting Up a Microsoft SQL Server Database

Creating and Setting Up an Oracle Database

Configuring Analytics

Installing the Interaction Component

Installing the Image Service Component

Installing the Automation Service Component

Starting Analytics and Portal Services

Starting Analytics and Portal Services on Windows

Starting Analytics and Portal Services on UNIX and Linux

Registering Analytics with the Portal

Adding Analytics Jobs to the Automation Service

Upgrade

Upgrade Paths

Upgrading Analytics from Version 1.2 to Analytics 2.0

Upgrading Analytics from Version 1.1 to 2.0

Troubleshooting

Overview of Installation and Configuration Logs

Troubleshooting Common Installation and Configuration Problems

Uninstalling Analytics

Uninstalling Analytics on Windows

Uninstalling Analytics on UNIX/Linux