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This book describes how to manage HiPer for Retail users and security, how to customize the user interface and available data to suit the needs of your company, and how to maintain HiPer for Retail. HiPer for Retail administrators should read this book and create a solid strategy before performing the tasks described within. This allows you to use HiPer for Retail to create a stable, useful system that can grow with your company without having to be reorganized or recreated every time the company changes.
| Note: | HiPer for Retail supports products that have been renamed between the versions supported. We will use the new names to discuss the products (the renamed version as well as the previous version). Any information that applies to only one version will include the proper version name and number. |
This book is written for IT and HiPer for Retail administrators. The user of this guide should have strong knowledge of the platform operating system, database, Web and application servers, and any other third-party software required for HiPer for Retail.
This book includes the following chapters:
This book uses the following typographical conventions.
This section describes the documentation and resources provided by BEA.
This book describes how to install or upgrade AquaLogic HiPer Workspace for Retail and the accompanying Business Activity Management (BAM) system.
It is available in electronic form (PDF) in the release package and on http://www.oracle.com/technology/documentation/index.html.
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These files are written for HiPer for Retail administrators. They include information about new features and known issues in the release.
They are available in electronic form (HTML) on http://www.oracle.com/technology/documentation/index.html.
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This document is written for business analysts and system administrators. It describes how to plan your BEA AquaLogic User Interaction deployment.
It is available in electronic form (PDF) on http://www.oracle.com/technology/documentation/index.html.
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The AquaLogic User Interaction Support Center is a comprehensive repository for technical information on AquaLogic User Interaction products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your AquaLogic User Interaction-related needs. The Support Center encompasses the following communities:
Submit and track support incidents and feature requests, search the knowledge base, access documentation, and download service packs and hotfixes.
The News & Events Center features information on rolling-out a successful deployment. Visit the Super User Group page to collaborate with peers and view upcoming meetings.
Download products, read Release Notes, access recent product documentation, and view interoperability information.
Download developer tools and documentation, get help with your development project, and interact with other developers via BEA's dev2dev Newsgroups.
Find information about available training courses, purchase training credits, and register for upcoming classes.
If you do not see the Support Center when you log in to
http://portal.plumtree.com, contact ALUIsupport@bea.com for the appropriate access privileges. |
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If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs.
E-mail: ALUIsupport@bea.com
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