Installation Guide

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Welcome to AquaLogic Ensemble

This book describes how to install and deploy AquaLogic Ensemble.

 


How to Use This Book

This guide has been designed to be a quick reference for users with installation experience, while also providing detailed instructions for users installing for the first time.

Audience

This guide is written for the user responsible for installing Ensemble. This user must have strong knowledge of the platform operating system, database, web and application servers, and any other third-party software required for installation.

Organization

This guide includes the following chapters:

Typographical Conventions

This book uses the following typographical conventions.

Table 1-1 Typographical Conventions
Convention
Typeface
Examples/Notes
  • Items you need to take action on (such as files or screen elements)
bold
  • Upload Procedures.doc to the portal.
  • To save your changes, click Apply Changes.
  • User-defined variables
  • New terms
  • Emphasis
  • Object example names
italic
  • The migration package file is located in install_dir\serverpackages.
  • Portlets are Web tools embedded in your portal.
  • The URI must be a unique number.
  • The example Knowledge Directory displayed in Figure 5 shows the Human Resources folder.
  • Text you enter
  • Computer generated text (such as error messages)
  • Code samples
computer
  • Type Marketing as the name of your community.
  • This script may generate the following error:
    ORA-00942 table or view does not exist
  • Example:
  • <setting name="SSOCookieIsSecure">
    <value xsi:type="xsd:integer">0</value>
    </setting>
  • Environment variables
ALL_CAPS
  • The default location of BEA_HOME is C:\bea.

 


BEA Documentation and Resources

This section describes other documentation and resources provided by BEA.

Table 1-2 BEA Documentation and Resources
Resource
Description
Release Notes
The release notes provide information about new features, issues addressed, and known issues in the release.
Administrator Guide
This guide describes how to manage and maintain Ensemble.
Online Help
The online help is written for all levels of Ensemble users. It describes the administrative user interface for Ensemble and gives detailed instructions for completing tasks in Ensemble.
To access online help, click the help icon.
Deployment Guide
This guide is written for business analysts and system administrators. It describes how to plan your AquaLogic User Interaction deployment.
Developer Guides, Articles,
API Documentation, Blogs, Newsgroups, and Sample Code
These resources are provided for developers on the BEA dev2dev site (dev2dev.bea.com). They describe how to build custom applications using AquaLogic User Interaction and how to customize AquaLogic User Interaction products and features.
dev2dev.bea.com
Download developer tools and documentation, get help with your development project, and interact with other developers via BEA's dev2dev newsgroups.
AquaLogic User Interaction Support Center
The AquaLogic User Interaction Support Center is a comprehensive repository for technical information on AquaLogic User Interaction products. From the Support Center, you can access products and documentation, search knowledge base articles, read the latest news and information, participate in a support community, get training, and find tools to meet most of your AquaLogic User Interaction-related needs. The Support Center encompasses the following communities:
Technical Support Center
Submit and track support incidents and feature requests, search the knowledge base, access documentation, and download service packs and hotfixes.
User Group
Visit the User Group section to collaborate with peers and view upcoming meetings.
Product Center
Download products, read release notes, access recent product documentation, and view interoperability information.
Developer Center
Download developer tools and documentation, get help with your development project, and interact with other developers via BEA's dev2dev newsgroups.
Education Services
Find information about available training courses, purchase training credits, and register for upcoming classes.
If you do not see the Support Center when you log in to http://support.plumtree.com, contact ALUIsupport@bea.com for the appropriate access privileges.
Technical Support
If you cannot resolve an issue using the above resources, BEA Technical Support is happy to assist. Our staff is available 24 hours a day, 7 days a week to handle all your technical support needs.
Phone Numbers:
U.S.A. +1 866.262.PLUM (7586) or +1 415.263.1696
Europe +44 1494 559127
Australia/NZ +61 2.9923.4030
Asia Pacific +61 2.9931.7822
Singapore +1 800.1811.202


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