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Siebel Applications Administration Guide > Configuring the Inbox > Examples of Inbox Triggers > Inbox - Service Detail Action WorkflowThis workflow updates inbox items for status changes made in the Detail view of the Inbox. This workflow is triggered when a user changes the status of a service request from within the Inbox screen, Inbox Items List, and then the Detail view. This workflow updates the Inbox item of the service request according to the change made to the service request. This workflow starts when the run-time event attached to the WriteRecordUpdate event on the Service Request business component of the UInbox Item Task business object is triggered. Figure 9 shows the diagram for this workflow. Workflow Description. This workflow performs the following actions:
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