Siebel Dealer Administration Guide > Managing Warranty Claims > Overview of Warranty Claims Management >

About Exclusions

Often during the standard warranty period of an asset, the consumer might modify the asset, altering the manufacturer's standard specifications. When an asset is modified, it typically voids the manufacturer's standard warranty, and the asset is no longer covered under the warranty. The exclusion identifier enables you to keep track of these conditions to prevent claims from being submitted fraudulently.